Job Description
About the Role
Staff Solutions is seeking an Administration Clerk to provide operations and finance support in our Eastern Cape office. The ideal candidate will be responsible for processing ancillary charges, maintaining accurate financial records, and providing administrative support to the team.
Key Responsibilities
- Operational & Ancillary Charges Processing:
- Capture, process, and verify ancillary charges related to coldstore and quayside operations.
- Ensure that customers are properly notified of any quayside-related ancillary charges before billing.
- Assist with sorting and printing labels for coldstore operations.
- Verify that all charges are accurately supported by relevant operational documentation, including customer correspondence.
- Finance Administration:
- Ensure all charges are correctly reflected in the billing system with accurate rates upon completion.
- Perform daily reconciliations to confirm the accuracy of transactions.
- Maintain well-organised and accurate financial records and filing systems.
- Operational Support & Liaison:
- Liaise with Operations teams to resolve discrepancies and clarify charges.
- Respond to routine internal and external queries related to ancillary charges and finance matters.
- General Duties:
- Maintain strict confidentiality and integrity of financial information.
- Adhere to company policies, procedures, and internal controls.
- Provide additional administrative or finance-related support as required.
Requirements
- Education: Grade 12 (Matric)
- Experience: At least 2 years’ experience in a finance or administrative role
Qualifications
- Certificate or Diploma in Accounting, Finance, or Bookkeeping is advantageous.
Salary & Benefits
- Salary and benefits will be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Eastern Cape
The Client Services/Sales Support field is a common occupation in the Eastern Cape region of South Africa, with various multinationals and local businesses employing professionals to provide exceptional customer experiences and drive sales growth. Typically, these roles are found in industries such as technology, financial services, manufacturing, and e-commerce.
When it comes to salary expectations for Client Services/Sales Support positions in the Eastern Cape, it’s essential to note that ranges can vary significantly depending on factors like experience, company size, and industry sector. Generally, salaries tend to fall within broad brackets of R300 000 to R600 000 per annum, although this can increase or decrease depending on individual circumstances. For instance, those with extensive experience, working for larger companies, or in high-growth industries may receive higher salaries.
Common skills required for Client Services/Sales Support roles typically include excellent communication and interpersonal skills, a strong work ethic, ability to think critically, and the capacity to build rapport with clients and colleagues alike. Other essential skills often include proficiency in Microsoft Office applications, CRM software, and data analysis tools. Additionally, being able to handle multiple priorities, demonstrate adaptability, and maintain confidentiality are also valuable assets for professionals in this field.
Industry sectors commonly employing Client Services/Sales Support roles in the Eastern Cape include technology and IT services, financial services sector, manufacturing, and e-commerce companies. These industries recognize the importance of providing exceptional customer experiences and leveraging effective sales strategies to drive growth.
For those interested in pursuing a career in Client Services/Sales Support, it’s essential to develop skills that align with industry standards. Typically, roles may start as junior positions, with opportunities for growth and professional development within the company or through external training and certifications. With experience, professionals can transition into senior roles, specialize in specific industries, or move into related fields like account management or sales leadership. By focusing on continuous learning, staying adaptable, and building a strong skill set, job seekers can position themselves for success in this dynamic field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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