Job Description
About the Role
We are seeking an experienced Administrative Assistant to join our team in Somerset West. As the first point of contact for customers, you will be responsible for providing excellent customer service and ensuring seamless day-to-day operations.
Key Responsibilities
- Handling incoming calls, screening and transferring calls efficiently
- Assisting customers with product, pricing, and availability enquiries
- Taking accurate messages and conducting stock checks
- Assisting walk-in customers in a professional and friendly manner
- Tracking daily waybills and ensuring timely delivery of goods
- Liaising with customers and couriers to resolve delivery issues
- Preparing documentation for filing and maintaining accurate records
- Filing tax invoices, credit notes, and new customer/supplier accounts
- Updating invoice batches and maintaining filing systems
- Processing supplier invoices and generating GRNs where required
- Reconciling supplier statements with Pastel records
- Assisting with supplier payment schedules and tracking
- Supporting the debtors function, including invoice follow-ups and month-end processes
Requirements
- Proven experience working on Pastel (essential)
- Fully bilingual in English and Afrikaans
- Strong administrative and organisational skills
- Computer literate (Microsoft Office)
- Able to work in a fast-paced environment and handle pressure
- Physically fit and able to lift and move stock daily
- Mature, dependable, and accountable
- Strong attention to detail and accuracy
- Willing to take initiative and work as part of a team
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Town Region
The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.
In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.
Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.
These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.
Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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