Job Description
About the Role
The Retail Supervisor will play a pivotal role in driving sales performance, customer satisfaction, and store operations at our Bedford store. This position requires a seasoned retail professional with strong leadership skills to oversee daily store functions, provide exceptional customer service, and foster a positive team environment.
Key Responsibilities
- Supervise and guide team members during shifts to ensure exceptional customer service and sales performance.
- Support daily store functions including opening/closing, cash-ups, stock control, and visual merchandising.
- Handle customer queries and escalate issues where needed.
- Assist with team coaching, shift planning, and performance feedback.
- Ensure store standards, health & safety, and company policies are maintained.
- Monitor and report on sales performance and staff productivity.
Requirements
Minimum 12 years experience in a retail environment, with some supervisory or team-leading experience. Strong communication and interpersonal skills. High level of reliability, initiative, and attention to detail. Ability to lead by example and work well under pressure.
Qualifications
Matric essential; a relevant retail or business qualification is an advantage.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
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