Job Description
Are you a tech-savvy problem solver with a passion for helping others?
Our client, a dynamic player in the tech industry, is on the hunt for a Software Application Support Specialist to join their team based in Gauteng. This is more than just a support role its an opportunity to work at the heart of innovative software solutions that power real-world impact.
This exciting, fast-paced position offers career growth, technical variety, and the chance to collaborate with diverse teams across the business.
What Youll Be Doing:
- Provide application support, including answering, resolving, and logging customer issues, and suggesting long-term solutions.
- Investigate and analyse system issues to determine causes and corrective actions.
- Design, develop, and deliver system enhancements within budget, timelines, and specifications, adhering to quality and industry standards.
- Offer system knowledge and consultancy for divisional and cross-divisional projects, ensuring business process requirements and best practices are met.
- Recommend and implement continuous improvement of systems and support processes.
- Document technical processes and maintain up-to-date system support information.
- Maintain data quality and integrity.
- Provide clear, professional communication to colleagues, customers, and suppliers.
- Perform system maintenance tasks according to agreed schedules.
Requirements
What You Bring:
- Tertiary qualification in Commerce, Computer Science, or Industrial Engineering.
- 3+ years application support experience, including production systems.
- Strong SQL skills (queries, stored procedures, triggers, jobs); JIRA Service Management experience preferred.
- Excellent problem-solving, technical, and communication skills.
- Experience with database systems, reporting, and queries; financial markets knowledge is a plus.
- Eligible to work in South Africa.
Join us to leverage your technical expertise and customer service skills to support and enhance key business applications across the organisation. Apply now and become a vital part of something meaningful.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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