Hospitality & Lodge Management (Commercial Manager) – POS25285
Location: Brits, North West Province
Salary: R 22 500 per month
We’re seeking an experienced Lodge / Hospitality Manager (Commercial Manager) to oversee all aspects of lodge operations, from guest experience and financial management to team leadership and service excellence. This is an exciting opportunity for a dynamic professional with strong business acumen and a passion for delivering exceptional hospitality.
Minimum Requirements
- Relevant qualification in Hospitality Management, Business Management, or Finance
- 5+ years’ proven experience in a commercial, lodge, or hospitality management role
- Strong financial acumen with experience in budgeting, GP/COS control, and revenue reporting
- Solid understanding of hospitality operations including F&B, housekeeping, and guest services
- Proficient in Microsoft Office Suite and lodge/property management systems
- Excellent leadership, communication, and guest-relations skills
- Professional grooming and presentation standards
Key Responsibilities
Financial & Commercial Management
- Manage budgets, GP, and COS to maximize profitability
- Monitor revenue streams across accommodation, F&B, and activities
- Achieve commercial and sales targets as set by management
Hospitality & Guest Experience
- Uphold the highest standards of guest satisfaction and service
- Oversee guest-facing operations, ensuring professionalism and warmth
- Maintain hygiene, grooming, and service presentation standards
Operations & Stock Control
- Oversee stock management, cost control, and waste reduction
- Manage supplier relationships and procurement for cost efficiency
- Ensure compliance with hospitality standards and operating systems
Team Leadership & Performance
- Lead, train, and motivate staff across all departments
- Monitor performance to ensure alignment with company objectives
- Promote a positive, service-driven culture within the team
Reporting & Compliance
- Prepare financial, operational, and guest satisfaction reports
- Ensure compliance with health, safety, and industry regulations
- Drive continuous improvement in operations and service quality
How to Apply
If you meet the above criteria and are ready to take your career to the next level, please send your updated CV to jobs@emporium.co.za.
Use reference: Hospitality/Lodge Manager – POS25285 the subject line of your email.
Please Note
Should you not hear from us within 21 working days, kindly consider your application unsuccessful. We take every measure to ensure your personal information is securely stored in our database, in line with data protection regulations