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Cape Town: Assistant Reservations Manager – Luxury Hospitality Group – Cape Town | Lvdw posted by HotelJobs

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Job Description

? Calling All Luxury Travel Experts Kendrick Recruitment is currently seeking a dynamic Assistant Reservations Manager for a Luxury Hospitality Group based in Cape Town, Western Cape. This is a fantastic opportunity for someone passionate about high end travel, guest experience and leading a strong reservations team. This permanent position offers a hybrid working environment with some remote flexibility. ? Salary: R37,000 R40,000 gross (depending on experience) Additional: Quarterly incentive structure based on individual revenue growth What the Role Involves The Assistant Reservations Manager will support the Head of Reservations in overseeing the Reservations team while also remaining hands on with travel design and guest bookings. The role focuses on ensuring seamless luxury travel experiences, maintaining strong operational systems and supporting the team in achieving revenue targets. Responsibilities include designing high end itineraries, supervising the reservations team, monitoring booking performance, ensuring system accuracy, supporting revenue growth, assisting with peak period inventory management and maintaining exceptional service standards across all guest journeys. Requirements Proven experience in a similar leadership role within luxury hospitality, safari or high end travel Strong communication skills both written and verbal Excellent attention to detail and organisational skills A proactive approach to customer service and guest satisfaction Ability to mentor and support a reservations team Strong negotiation and relationship building skills Sales driven mindset with the ability to meet and exceed targets Proficiency in Microsoft Office (Outlook, Excel, Word) Experience with Res Request, Safari Portal and HubSpot advantageous Passion for luxury travel and creating exceptional guest experiences Willingness to work flexible hours when required This is an exciting opportunity to join a forward thinking luxury hospitality environment where attention to detail, creativity and teamwork are highly valued. If you do not hear back within 2 weeks, please consider your application unsuccessful.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

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Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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