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Cape Town City Centre: General Manager – Admin

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Job Description

About the Role A prestigious luxury hospitality property in Cape Town is seeking a seasoned General Manager (Admin) to support the Senior General Manager in overseeing the administrative and operational backbone of the business. This is a hands-on leadership role , ideal for an experienced hospitality professional who thrives in both operations and structured administration . You will play a key role in ensuring the smooth running of the property while enabling the Senior GM to focus on delivering an exceptional guest experience. Key Responsibilities Oversee all administrative functions across the property Manage payroll processes , staff scheduling, and related administration Ensure full compliance with statutory and operational requirements Handle contracts , including staff and supplier agreements Manage supplier relationships and service providers Coordinate event administration (e.g. weddings, private functions, special events) Prepare and submit monthly financial and operational reports Support overall operational management of the property Act as Manager on Duty when required Work closely with the Senior GM to drive efficiency and performance Minimum Requirements Proven experience as a General Manager / Deputy General Manager / Operations Manager within hospitality Strong background in hotel, lodge, or luxury property management Solid experience in administration, compliance, and reporting Exposure to payroll, contracts, and supplier management Experience in events or function coordination is advantageous Ability to operate at a senior, decision-making level Key Competencies Strong leadership and organisational skills High level of attention to detail Excellent communication and interpersonal skills Ability to manage multiple priorities in a fast-paced environment Hands-on, proactive, and solutions-driven approach Ideal Candidate A well-rounded hospitality professional who enjoys the administrative and operational side of running a property Comfortable taking ownership and acting as the right-hand to the Senior GM Passionate about delivering excellence while ensuring strong structure and compliance behind the scenes

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Cape Town Region

The hospitality industry in the Cape Town region is a thriving sector, driven by tourism and international trade. Typically, this field offers diverse job opportunities for those with a passion for providing excellent customer service and experience the beauty of South Africa’s vibrant culture. Generally, career paths in catering and hospitality are well-established, with a range of roles available to suit various skill sets and interests.

In terms of salary expectations, it is common for entry-level positions in this field to fall within the range of R200 000 to R350 000 per annum, depending on the specific role, experience, and industry sector. However, salaries can vary significantly depending on factors such as the size of the company, level of responsibility, and location. Typically, more senior roles or those in larger organizations may command higher salaries, often falling within the range of R500 000 to R800 000 per annum.

Common skills required for a successful career in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work well under pressure. Other essential skills include basic knowledge of food preparation, wine service, or other relevant trade skills, as well as an understanding of customer service standards. Additionally, proficiency in languages such as English, Afrikaans, or isiZulu can be beneficial for working with diverse clientele.

The hospitality industry sector in the Cape Town region is diverse and encompasses various sectors, including fine dining restaurants, hotels, conference centers, and tour operators. Financial services sector companies often employ caterers and hospitality professionals to provide event catering services, while technology industry organizations may require staff with expertise in events management or conference coordination. The manufacturing sector also employs catering and hospitality staff, particularly in the production of food and beverages.

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Career development opportunities abound in this field. Typically, career progression involves working one’s way up through the ranks, starting as a junior staff member and taking on increasingly senior roles such as team leader or department manager. Many organizations offer training programs and mentorship schemes to support employee development and advancement. With experience and additional qualifications, hospitality professionals can move into management roles, become entrepreneurs, or pursue careers in related fields such as sales, marketing, or event planning.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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