Cape Town City Centre: Housekeeping Supervisor

Minimum Requirements Matric Certificate (Grade 12) Minimum 23 years experience within a hotel housekeeping department as a Housekeeping Supervisor Experience working within a 4 or 5-star hotel environment preferred Strong knowledge of housekeeping standards and cleaning procedures Good organisational and team coordination skills Ability to work shifts, weekends, and public holidays Professional presentation and attention to detail CV must be fully updated prior to submission Key Responsibilities Housekeeping Operations & Supervision Supervise room attendants and housekeeping staff during daily operations. Allocate room assignments, monitor progress, and ensure all guest rooms are cleaned, inspected, and ready according to hotel standards. Quality Control & Room Inspections Conduct detailed room inspections to ensure cleanliness, presentation, and equipment functionality meet hotel expectations. Address any issues immediately to maintain guest satisfaction. Guest Room Readiness Coordinate closely with Front Office to manage arrivals, departures, early check-ins, and late check-outs. Ensure rooms are prepared efficiently to support smooth guest flow. Team Leadership & Support Provide guidance, training, and support to housekeeping team members. Maintain discipline, productivity, and professionalism throughout the department. Public Area Standards Monitor cleanliness and presentation of corridors, service areas, and public spaces to ensure a consistently high standard throughout the property. Inventory & Supplies Assist with stock control of cleaning supplies, linen, and housekeeping equipment. Ensure trolleys and storage areas remain organised and well stocked. Compliance & Safety Ensure adherence to hygiene, safety, and housekeeping procedures. Maintain proper reporting and communication with the Housekeeping Manager. Key Skills & Attributes Strong attention to detail and quality standards Leadership and team coordination ability Organised and efficient under pressure Professional communication and guest awareness Reliable and disciplined work ethic Strong understanding of hotel housekeeping operations Why Work With Us Be part of a hotel committed to sincere, memorable hospitality Work within a structured, high-volume housekeeping environment Contribute to the hotels journey toward luxury Opportunity to grow within a leading Cape Town hotel Competitive salary and employee benefits Recruitment aligns with the companys Employment Equity Plan. Join a team where attention to detail, pride in presentation, and teamwork help create the comfort and cleanliness that define Cape Towns most loved hotel.