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Cape Town City Centre: Onboarding Specialist – French Speaking

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Job Description

Onboarding Specialist French Speaking Be part of a fast-paced SaaS scale-up transforming beauty and wellness businesses Cape Town, Gardens | R25,000 R31,000 p/m | On-site | French-speaking | SaaS About Our Client Our client is a rapidly expanding SaaS company focused on the beauty and wellness industry. Operating across international markets, they provide digital tools that empower salons and wellness professionals to grow and thrive. Their collaborative, high-performance culture is ideal for people who want to make an impact in a global, tech-driven environment. The Role: Onboarding Specialist French Speaking As part of the Commercial Activation team, you will lead the onboarding journey for new French-speaking partners. Focused on their first 12 months, you’ll train, activate, and support new salon and wellness businesses as they transition to the platform. The role is central to helping clients digitise their services and become confident users of the software. Key Responsibilities Bring 2 years of experience in onboarding, account management, or partner success Deliver virtual onboarding and training sessions to new French-speaking clients Support adoption and integration of SaaS tools in salon operations Educate partners on best practices to maximise platform usage Monitor onboarding progress and proactively reduce churn risk Collaborate with cross-functional teams to ensure seamless client handovers Provide product coaching and unlock long-term value for clients Track onboarding activity using Salesforce, Google Sheets, and internal systems About You Fluent in French (spoken and written) 2 years in onboarding, client success, or partner activation roles Confident hosting virtual calls and training sessions Strong multitasking, organisation, and KPI management skills Comfortable using Salesforce, Google Sheets, Slack, and MS Office Adaptable communicator with a client-first mindset Problem-solver with a proactive, analytical approach Team-oriented and motivated by collaborative success Nice to Have Background in beauty, wellness, or personal care sectors Experience supporting European or international markets Familiarity with digital transformation or e-commerce platforms Working Hours OctoberMarch: 10:00 19:00 SAST MarchOctober: 11:00 20:00 SAST

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How to Apply

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About Sales Jobs in Cape Town Region

Cape Town’s sales landscape is shaped by the city’s strong economy, diverse industry base, and growing demand for innovative solutions. Typically, sales professionals in this region can expect to find opportunities across various sectors, including technology, financial services, manufacturing, and e-commerce. Generally, these roles require a combination of interpersonal skills, business acumen, and technical knowledge to drive revenue growth and customer satisfaction.

In terms of compensation, salaries for sales positions in Cape Town vary widely depending on factors such as experience, company size, industry sector, and individual performance. Typically, common salary ranges for entry-level sales roles start around R200 000 – R400 000 per annum, with experienced professionals earning upwards of R600 000 – R1 million or more. However, it is essential to note that these figures are broad estimates and may not reflect actual salaries for specific job openings.

Common skills required for success in sales roles include strong communication and interpersonal skills, the ability to build rapport with customers and stakeholders, a solid understanding of industry trends and market dynamics, and proficiency in CRM software and sales tools. Often, sales professionals also benefit from technical knowledge in areas such as data analysis, marketing, or product development. In addition, many employers place a high value on sales candidates with strong business acumen, problem-solving skills, and the ability to work independently.

Sales roles can be found across various industries, including technology, financial services, manufacturing, and e-commerce. The financial services sector, for example, commonly employs sales professionals to build relationships with clients and promote financial products. Similarly, the technology industry often requires sales talent to drive revenue growth through product sales and partnerships. Manufacturing and e-commerce sectors also frequently rely on skilled sales professionals to expand their customer base and increase market share.

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Career development opportunities are available in sales roles, with many employers investing in training and development programs to enhance employee skills and knowledge. Typically, successful sales professionals can expect to progress to leadership roles or transition into specialized areas such as account management, business development, or sales strategy. With experience and a strong track record of performance, sales talent can also pursue opportunities in related fields such as marketing, product management, or entrepreneurship.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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