Receptionist Deliver five-star guest service in one of Cape Town’s most exclusive luxury lodges. Hout Bay, Cape Town | R8,000 per month | Shift Based About Our Client Our client operates an award-winning luxury lodge nestled in Hout Bay, known for its exceptional guest experiences, stunning ocean views, and world-class hospitality. Their team embodies excellence, warmth, and attention to detailcreating an environment where guests feel valued and inspired. The Role: Receptionist As the first point of contact for guests, you will be the face of the lodgeensuring that every arrival, stay, and departure is seamless. This role combines guest interaction, administrative precision, and coordination across departments to deliver service that exceeds expectations. Key Responsibilities Manage guest check-in and check-out efficiently and professionally. Handle telephone, email, and in-person enquiries with courtesy and care. Coordinate room reservations and liaise with departments to meet guest needs. Maintain accurate records and booking information in the property management system. Provide local insights and assist guests with recommendations or special requests. Uphold the brand’s reputation for elegance, discretion, and exceptional service. About You Minimum 5 years of experience in a 5-star hotel reception or similar high-end hospitality environment. Excellent verbal and written communication skills. Proficient in reservations and property management systems (knowledge of Benson advantageous). Highly organized, detail-oriented, and able to multitask under pressure. Trustworthy, reliable, and committed to creating memorable guest experiences. Presentable and professional at all times, with a warm and welcoming demeanor.

We are recruiting for an energetic Receptionist who can assist with walk-in clients/visitors, and the management of the Reception area. The company is based in Ottery, Southern Suburbs of Cape Town. This is an important role as you will be the primary point of contact – ensuring the smooth operation of the business and you will create a welcoming first impression for all the clients and visitors. Your organizational skills and professional demeanor are crucial for effective communication and customer service. Requirements: Matric Excellent communication skills Attention to detail Ability to handle a variety of duties at the Front Desk Computer knowledge Present yourself in a professional manner Duties: Greet and welcome visitors, direct them to the correct office or person and maintain a prefessional and clean reception area Anwer and rout incoming telephone calls, take detailed messages and respond to emails and other correspondence Manage appointment calendars for staff and book meeting rooms Perform various clerical duties, such as filing, photocopying, transcribing and managing databases Receive, sort and distribute incoming and outgoing mail, packages and deliveries Manage visitor logs and issue security passes to ensure office security’ Provide support to other staff members, manage expenses and assist with travel/function arrangements when needed. Join this dynamic and large organisation that offers great benefits and stability. If you are an energetic person with relevant Reception/Admin experience, this might just be your opportunity. Suitable candidates are welcome to forward a CV by applying directly to the ad. PLEASE note that suitable candidates will be contacted via email and/or telephonically. Thank You