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Cape Town City Centre: Receptionist

Cape Town City Centre: Receptionist

Posted on 2025-05-20 00:00:00

Job Summary

Our client a leader in the Spirits production and distribution is seeking a Receptionist to join their team based in Cape Town MINIMUM REQUIREMENTS Matric / Grade 12 is essential Relevant administrative qualification is essential Previous Experience in FMCG: A minimum of 5 years relevant experience is essential. Experience within an FMCG industry or similar fast-paced environment would be preferred. Process Improvement: Experience in refining administrative processes. Teamwork: Ability to work collaboratively with colleagues across different departments MAIN JOB FUNCTIONS Greet and Assist Visitors : Welcome guests warmly, provide directions, and ensure they are properly signed in and escorted to their destinations. Manage Phone Calls: Answer, redirect, and handle phone calls professionally, ensuring timely communication with staff and external parties. Administrative Support: Assist with scheduling meetings, maintaining calendars, and coordinating travel arrangements for staff. Mail and Packages: Manage incoming and outgoing mail, packages, and courier services. Office Supplies: Maintain inventory of office supplies and order as necessary. Reception Area Maintenance: Ensure the reception area is tidy and well-presented at all times. Data Entry : Update records and databases as required. Event Coordination: Assist with setting up meeting rooms and arranging catering for internal events. Security and Access Control: Monitor visitor access and ensure compliance with company security protocols Communication Skills: Excellent verbal and written communication skills. Organizational Skills: Ability to multitask, prioritize tasks, and manage time effectively Customer Service: Friendly and professional demeanor with a focus on customer satisfaction. Technical Skills: Proficiency in basic office software (e.g., Microsoft Office) and ability to learn company-specific systems.

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Cape Town City Centre: RECEPTIONIST

Cape Town City Centre: RECEPTIONIST

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Job Summary

Key Responsibilities: Greet all guests with a warm and friendly manner Manage check-in and check-out procedures efficiently using the hotels property management system Handle guest inquiries, requests, and complaints in a professional and timely manner Provide information about the hotel, available rooms, rates, and amenities Take and manage reservations, either via phone, email, or in person Process payments, issue invoices, and maintain accurate records Liaise with housekeeping, maintenance, and other departments as needed Ensure the reception area is tidy and welcoming at all times Uphold all hotel policies, procedures, and safety regulations Requirements: Previous experience in a front desk or customer-facing role, preferably in hospitality Strong communication and interpersonal skills Proficiency in using computers and hotel booking systems (e.g., Opera, Protel, or similar) Excellent organizational skills and attention to detail Ability to remain calm and professional under pressure A friendly, approachable, and service-oriented attitude High school diploma or equivalent; hospitality qualification is a plus Willingness to work flexible hours, including weekends and holidays

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Cape Town City Centre: Receptionist

Cape Town City Centre: Receptionist

Posted on 2025-05-13 00:00:00

Job Summary

Key Responsibilities: Warmly welcome guests on arrival and ensure a seamless check-in and check-out process. Maintain a polished and professional front desk presence at all times. Handle guest requests and queries efficiently, courteously, and proactively. Manage room bookings and reservations using the hotels property management system. Maintain accurate guest records and billing information. Coordinate with concierge, housekeeping, and other departments to ensure guest satisfaction. Provide information about local attractions, hotel amenities, and services. Handle guest complaints or concerns with empathy and professionalism. Uphold the highest standards of confidentiality, discretion, and hospitality. Required Skills and Qualifications: Previous experience as a receptionist in hospitality industry Well spoken Good understanding of Excel, Word etc. Personal Attributes: Warm, welcoming, and service-oriented demeanor. Attention to detail with a strong commitment to excellence. Discreet and respectful of guest privacy. Dependable and punctual. Flexible to work shifts, including evenings, weekends, and public holidays. If you have a flair for hospitality, a sharp business acumen, and a heart for people wed love to meet you. Please send your CV to Nichael Clack:

Click Go Apply to apply online!


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Enter your WhatsApp number (e.g., +27740908132)
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