Job Description
About the Role
We are seeking a highly organized and experienced Receptionist to join our team in Cape Town City Centre. As the first point of contact for visitors, suppliers, and customers, you will be responsible for providing exceptional customer service while maintaining a welcoming and organized reception area.
Key Responsibilities
- Greet and assist visitors, suppliers, and customers in a professional manner.
- Answer and direct incoming calls, emails, and queries promptly.
- Maintain a welcoming and organized reception area.
- Handle customer enquiries and escalate complaints to the relevant manager.
- Prepare, file, and maintain company documents, invoices, and correspondence.
- Assist with payroll inputs, staff attendance registers, and leave records.
- Capture daily sales reports and reconcile petty cash.
- Support HR functions, including onboarding documentation and personnel file updates.
- Schedule meetings, prepare agendas, and take minutes when required.
- Order and manage office supplies, stationery, and consumables.
- Assist with compliance documentation (health & safety, food safety, labour law).
- Provide administrative support to store managers and area managers.
Requirements
- Matric / Grade 12 (essential).
- Certificate or diploma in Administration, Office Management, or related field (advantageous).
- 13 years experience in reception or administrative roles, preferably in retail or fast food/QSR industry.
- Computer literacy: MS Office (Word, Excel, Outlook, PowerPoint).
- Knowledge of payroll systems or POS systems (advantageous).
Qualifications
- Matric / Grade 12.
Salary & Benefits
No information provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Town Region
The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.
In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.
Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.
These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.
Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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