Cape Town: Executive Housekeeper posted by Elchemie
Posted on 2025-07-15 00:00:00
| Employer | Elchemie |
|---|---|
| Category | Other Finance/Accounting |
| Location | Western Cape / Cape Town |
Job Summary
Executive Housekeeper
Location: Cape Town City
Industry: Facilities & Hospitality Support Services | Experience: 510 years
Type: Full-time | Environment: High-performance, service-focused, fast-paced
About the Role
Were looking for an Executive Housekeeper to join a dynamic cleaning and facilities services team operating in a hospitality-focused environment. If you’re a hands-on leader who thrives on delivering excellence, building strong client relationships, and managing teams with professionalism, this role is for you.
Youll be responsible for the efficient supervision and direction of all site activities, ensuring high standards, customer satisfaction, and compliance with company values and objectives.
Make an impact where service meets leadership. Build your career in a business committed to excellence and growth.
What Youll Be Doing
Develop and maintain strong client relationships, acting as a key liaison
Ensure SLA delivery, quality assurance, and ongoing client feedback
Conduct regular site inspections and client feedback meetings
Resolve complaints efficiently and escalate when needed
Guide and support team training, conduct performance reviews, and manage staffing levels
Monitor operational costs, consumables, equipment needs, and wage spend
Uphold health and safety compliance (OHS), conduct audits, and ensure incident reporting
Drive performance culture through coaching and feedback
Contribute to new business leads and upsell opportunities
Maintain confidentiality and align operations with company policies
What Youll Need
At least 5 years experience in a leadership or housekeeping role (preferably in hospitality or cleaning services)
Strong communication, people management, and client-facing skills
Knowledge of SLA management, OHS compliance, budgeting, and operational processes
A natural leader who is proactive, organized, solutions-driven, and committed to quality
Understanding of South African labour and health & safety legislation
Relevant qualifications in hospitality, facilities management, or similar (advantageous)
Whats In It for You
Join a respected service provider operating nationally
Take ownership in a high-visibility role at a flagship hospitality site
Work in a team that values performance, integrity, and service
Grow your leadership and client management skills
Competitive salary: R35 000 to R45 000 based on experience and qualifications
A Few Things to Know
This is a fast-paced role requiring initiative, professionalism, and strong people management
Youll need to manage rosters, performance, and site resources effectively
The site operates under strict hygiene and health protocols, including Covid-19 compliance
Ready to Apply?
Click Apply Online to be directed to our secure application platform via Ditto Jobs. Please complete your application in full.
If you dont hear from us within 3 months, your application was not successful. However, we may contact you for other roles in the future (with your permission).
Data Privacy Notice
By applying, you consent to Elchemie processing your personal data for the purpose of job matching. Your data will be securely stored and shared only with trusted service providers and clients.
Click Go Apply to apply online!
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