Cape Town: Front Desk posted by Isilumko Staffing

February 14, 2026 Jobs in Cape Peninsula

Isilumko Staffing

Western Cape

Other Tourism/Hospitality

Job Description

About the Role

Isilumko Staffing is seeking a highly organized and customer-focused Front Desk professional to join our team in Cape Town. As the first point of contact for visitors, you will be responsible for providing exceptional service and ensuring a smooth experience for both internal staff and external guests.

Key Responsibilities

Greeting Visitors: Welcome guests with a warm and professional demeanor, direct them efficiently, and notify staff of visitor arrivals to create a positive first impression.
Answering Calls: Manage incoming calls, redirecting as needed, taking messages, and providing basic information to callers to ensure a smooth communication flow.
Administrative Support: Assist with various clerical tasks, including photocopying, filing, data entry, and managing office supplies, contributing to the overall efficiency of daily operations.
Handling Correspondence: Sort and distribute mail, emails, and packages, and handle outgoing mail as required, maintaining an organized flow of information.
Maintaining Reception Area: Keep the reception area tidy and presentable, ensuring all necessary stationery and materials are stocked for a welcoming environment.
Problem Resolution: Address inquiries and resolve issues promptly and professionally, escalating when necessary, to ensure a positive experience for both visitors and staff.
Ad Hoc Requests: Attend to ad hoc requests from your manager or senior management, showcasing your flexibility and dedication to supporting the team.

Requirements

National Senior Certificate or equivalent.
Previous experience in a similar role is preferred but not always required.
Training in administrative procedures or office management is beneficial.
Excellent communication and interpersonal skills.
Proficiency in using office equipment (e.g., phone systems, printers).
Organizational and multitasking abilities.
Attention to detail and accuracy in administrative tasks.
Customer service orientation.
Knowledge of basic computer applications.
Ability to handle stressful situations with calmness and professionalism.

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Qualifications

No formal qualifications are required for this role. However, relevant experience and training in administration or office management may be advantageous.

Salary & Benefits

Salary details will be discussed during the interview process.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Tourism/Hospitality Jobs in Western Cape

The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.

Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.

Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.

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The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.

Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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