Menu Close

Cape Town: Healthcare Servicing Consultant posted by AtripleA recruitment & temps

Advertisement



Job Description

Job Title: Healthcare Servicing Consultant (Cape Town)

Job Description:

The Service Consultant will serve as a point of contact who clients can depend on for assistance and support with their medical aid and health related products. The team provides medical aid advise, support and claim management services to ensure that clients get the most from their medical aid.

Key Responsibilities and Duties:

The duties briefly listed below will be subject to amendment from time to time as required based on discussions with your manager:
• Service delivery and liaison with clients (telephonically and via email)
• Liaison with medical schemes to manage and resolve client’s queries
• Ongoing support with the management of the client’s health portfolio (medical scheme, loyalty programmes, Gap product and other Health products)
• Sales of ancillary products such as gap cover, dentistry, extended oncology.
• Effective coordination to ensure the timeously processing of members service transactions (amendments, cancellations, general queries, option changes, dependent registration)
• Retention activities
• Optimisation of chronic cover (registration, formulary investigations, utilisation of benefits)
• Processing and activation of new broker appointments
• Updating existing client information
• Follow-up client calls where necessary
• Assistance with claims
• Assistance with other functions within the Administration area if and when required

View Job  Johannesburg: Senior Software Developer - Xamarin posted by Hire Resolve

Qualifications & Experience:
• National Senior Certificate or equivalent
• Knowledge and experience of the above-mentioned functions
• Experience in a call centre or client service environment
• At least 2 years’ experience in medical scheme industry is essential

Key competencies:
• Good verbal and written communication skills
• Competent with excel & CRM programs.
• Ability to apply administration principals and work with detail and a high level of accuracy.
• Disciplined with doing follow ups and reminders and keeping clients informed
• Strong analytical and listening skills
• Team player
• Ability to work well under pressure
• Strong client service focus
• Relationship management skills
• Adaptable

To apply, please submit your CV, as well as your latest payslip, to *****@*****.co.za



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


Job Seeker Tip

Follow up your job application with a polite email if you haven't heard back within a week.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Gauteng: Tax and Reporting Manager posted by Network Finance

Jobs in Gauteng October 20, 2025
Computer Network Finance Other IT

Company Description:This established investment and property group is seeking a hands-on Tax and Reporting Manager to oversee their full tax…

View Job

Western Cape: Tax Manager posted by Network Finance

Jobs in South Africa October 20, 2025
Accounting Network Finance Other Finance

Company and Job Description:This multinational manufacturing company is expanding they team and looking to employ a skilled Tax manager with…

View Job

Gauteng: Tax and Reporting Manager posted by Network Finance

Jobs in Gauteng October 20, 2025
Computer Network Finance Other IT

Company Description:This established investment and property group is seeking a hands-on Tax and Reporting Manager to oversee their full tax…

View Job

Western Cape: Tax Manager: Africa Zone posted by Network Finance

Jobs in South Africa October 20, 2025
Computer Network Finance Other IT

Job and Company Description:Leading organisations across sectors such as FMCG, telecommunications, financial services, and mining are actively seeking...

View Job  Cape Town: Senior Quantity Surveyor posted by Hire Resolve
View Job

South Africa: Talent Pool: Zero Waste Manager posted by Wasteplan

Jobs in South Africa October 20, 2025
Operations Wasteplan

Job SummaryYou will be required to lead the ZTL department in implementing zero waste strategic goals at designated sites and…

View Job

South Africa: Talent Pool: Human Resources Assistant posted by Wasteplan

Jobs in South Africa October 20, 2025
Human Resource Wasteplan

Job summary Assist with office administration, HR administration and keeping personnel files up to date. Support and advise management/staff members…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area