Menu Close

Cape Town: Healthcare Servicing Consultant posted by AtripleA recruitment & temps

Advertisement



Job Description

About the Role

We are seeking a highly skilled and experienced Service Consultant to join our team in Cape Town. As a point of contact for clients, you will provide assistance and support with their medical aid and health-related products. The role involves liaising with clients via phone and email, managing and resolving queries with medical schemes, and providing ongoing support with client healthcare portfolios.

Key Responsibilities

• Service delivery and liaison with clients (telephonically and via email)

• Liaison with medical schemes to manage and resolve client’s queries

• Ongoing support with the management of the client’s health portfolio (medical scheme, loyalty programmes, Gap product and other Health products)

• Sales of ancillary products such as gap cover, dentistry, extended oncology.

• Effective coordination to ensure the timeously processing of members service transactions (amendments, cancellations, general queries, option changes, dependent registration)

• Retention activities

• Optimisation of chronic cover (registration, formulary investigations, utilisation of benefits)

• Processing and activation of new broker appointments

• Updating existing client information

• Follow-up client calls where necessary

• Assistance with claims

• Assistance with other functions within the Administration area if and when required

Requirements

  • Knowledge and experience of medical scheme industry
  • Experience in a call centre or client service environment
  • At least 2 years’ experience in medical scheme industry is essential

Qualifications

  • National Senior Certificate or equivalent

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

View Job  Pretoria: Manager (Estate) posted by AtripleA recruitment & temps

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.

View Job  Johannesburg: Senior BI Data Analyst - Johannesburg - up to R1Mil posted by E-Merge


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


Job Seeker Tip

Set up job alerts on major job boards to be notified of new opportunities quickly.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

View Job  Johannesburg: Technology Systems Administrator posted by DataFin Recruitment

Latest Job Opportunities

Johannesburg: Sales Person posted by Cosy Heating

Jobs in Johannesburg January 16, 2026
Sales

Cosy Heating is looking for a motivated Salesperson to join our team. ✔ Basic salary + commission✔ Full product training…

View Job

Gauteng: Junior Finance Admin Assistant posted by Signa Opportunity

Jobs in Gauteng January 16, 2026
Accounting Management Finance Signa Opportunity

About the roleThe role provides administrative and finance support to the operations team by managing documentation, invoicing, purchase orders, and...

View Job

Nelspruit: Cost Clerk posted by Signa Opportunity

Jobs in Mpumalanga January 16, 2026
Accounting Management Finance Signa Opportunity

About the role To support the finance and operations teams by assisting with basic cost capturing, record-keeping, and verification of…

View Job

Gauteng: Junior Accountant posted by Signa Opportunity

Jobs in Gauteng January 16, 2026
Accounting Management Finance Signa Opportunity

About the role To provide entry-level support to the finance department while gaining practical exposure to accounting processes and...

View Job

Gauteng: Planning Manager posted by Network Finance

Jobs in Gauteng January 16, 2026
Network Finance Production Planning

We're Looking for a Planning Manager in Heavy Engineering for Mine Equipment. What You’ll Do Create detailed plans for how…

View Job

Centurion: UX/UI Designer posted by Network Finance

Jobs in Centurion January 16, 2026
Network Finance Online and Digital Media

Key Responsibilities:Translate user insights and business requirements into clear, elegant, and functional product designs.Collaborate with Business...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area