Cape Town: HR Operations Manager posted by Hire Resolve

About the Role

Hire Resolve, a leading company in Cape Town, is seeking an experienced and dynamic HR Operations Manager to join their team. The HR Operations Manager plays a pivotal role in driving the transformation of the human resources function, ensuring alignment with the company’s evolving strategies. This role is responsible for ensuring adherence to standards, policies, and practices, and implementing performance management and operations management initiatives.

Key Responsibilities

• Manual Implementation
• Roll-out and embed HR policies, standards, and practices.
• Conduct training sessions for managers and employees.
• Lead change management initiatives aligned with business strategy.
• Performance Management
• Implement and maintain performance frameworks.
• Coach managers in setting goals and managing performance.
• Promote continuous feedback culture.
• Use data for decision-making and reporting to leadership.
• Optimize HR systems and workflows (recruitment, onboarding, payroll, etc.).
• Ensure compliance with labor laws and internal policies.
• Drive process improvement for HR service delivery.
• Conduct workforce planning and manage employee lifecycle processes.
• Analyze HR metrics for trends and improvements.
• Champion employee engagement and retention strategies.
• Handle disputes and promote a collaborative environment.
• Drive wellness and inclusion initiatives.
• Act as a strategic business partner to leadership.
• Lead and develop the HR operations team.
• Collaborate cross-functionally with operations and production teams.

Requirements

• Grade 12 (Secondary Education)
• Bachelor’s degree (preferably in Human Resources or a related field)
• Minimum 5 years experience in a senior HR management role
• Strong generalist HR and specialist Industrial Relations (IR) experience
• In-depth knowledge of HR and IR practices, including disciplinary procedures, hearings, and arbitrations
• Understanding of all HR pillars as defined by SABPP
• Strategic planning experience
• Strong analytical and problem-solving skills; able to make data-driven decisions
• Excellent collaboration and influencing skills across all levels of the organization
• Well-developed leadership and team management abilities
• Excellent organisational, time management, and communication skills (English & Afrikaans)
• High emotional intelligence and interpersonal skills
• Ability to identify and respond to risks and opportunities
• Business acumen and entrepreneurial thinking
• Advanced computer literacy

Qualifications

• Bachelor’s degree in Human Resources or a related field

Salary & Benefits

Salary: negotiable. Our client is offering a highly competitive salary for this role based on experience.

[No additional information about benefits mentioned in the original job posting]

Transitional Responsibilities

Centralised Payroll Management

• Oversee accurate payroll processing and benefits administration.
• Act as salary administrator.
• Lead payroll system migration (VIP to PaySpace).

Talent Acquisition and Retention

• Develop company-wide recruitment and retention strategies.

Learning and Development

• Oversee training, career development, and succession planning.
• Conduct learning needs analysis and manage training budgets.
• Oversee the SDF function, including WSP and ATR reporting.

Occupational Health and Safety

• Advise on Health & Safety matters.
• Manage incapacity processes.

Employment Equity

• Develop and implement EE strategy and plan.
• Ensure compliance and reporting.

Compensation Management

• Manage salary structures and benchmarking.
• Ensure PIMCA compliance.

Board Committee Participation & SMETA

• Represent company at Social and Ethics & Remuneration Committees.
• Act as company rep for SMETA certification.