Job Description
About the Role
Hire Resolve is seeking an IT Administrator to manage and optimize our client’s IT infrastructure across all sites in Cape Town. The ideal candidate will have a strong background in IT administration, networking, and systems management.
Key Responsibilities
- Systems & Network Administration:
- Full administration of the Microsoft 365 environment (licensing, permissions, and data retention).
- Maintain and optimize UniFi networking (VLANs, Wi-Fi, and VPNs) across all sites.
- Manage the hosted VoIP/PABX system, including call routing and provider escalations.
- Support IT-related functions within the Odoo ERP.
- Technical Support & Leadership:
- Provide Tier 1 and 2 support for hardware, software, and connectivity.
- Supervise the IT Support Technician, managing task allocation and performance.
- Deliver staff training on M365 tools and cybersecurity best practices.
- Security, Compliance & Governance:
- Enforce cybersecurity standards (MFA, endpoint protection, and access controls).
- Manage data backups, disaster recovery plans, and system updates.
- Conduct monthly reporting on IT performance, security incidents, and risk mitigation.
- Asset & Vendor Management:
- Suppliers: Primary liaison for ISPs, MSPs, and hardware vendors; monitor SLAs and optimize costs.
- Assets: Maintain an accurate IT asset register and manage the lifecycle of equipment.
- Procurement: Oversee IT budgeting and purchasing through Odoo.
Requirements
- Education: Matric (Grade 12) + Diploma/Certification in IT, Networking, or Systems Administration.
- Experience: 5+ years in IT Administration or high-level Technical Support.
- Certifications: M365 Administrator or Azure Associate (highly advantageous).
- Technical Proficiency:
- Advanced M365 Administration (Teams, SharePoint, Power BI, etc.).
- Mixed OS environments (Windows 10/11 & MacOS).
- UniFi Network Infrastructure (Firewalls, Switches, APs).
- Hosted PABX/VoIP systems.
- Odoo ERP (advantageous for procurement/asset tracking).
Salary & Benefits
Competitive salary based on experience (salary can potentially be more based on experience/skills).
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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