Job Description
About the Role
Hire Resolve’s client is seeking a Junior Technician who will be responsible for providing on-site technical support and troubleshooting for various systems, primarily focusing on Point of Sale (POS) systems and related infrastructure. This role requires a proactive individual with a strong work ethic, excellent problem-solving skills, and the ability to learn quickly.
Key Responsibilities
- POS System Support (Tourvest/tourrest.co.za):
• Troubleshoot and manage POS systems in restaurant/tavern environments.
• Manage user/waiter accounts, generate reports, and handle database requests.
• Provide daily POS support and input recipe/costing data.
- Hardware and Network Support:
• Configure printers, maintain computers/servers, and resolve hardware/software issues.
• Manage network infrastructure (WLAN, VOIP, WAN, LAN).
- Software and Operating Systems:
• Support Microsoft OS (Windows 11, Server 2022).
• Handle stock control and troubleshooting.
- General Technical Support:
• Provide timely support, document issues, and manage inventory.
Requirements
- POS system knowledge (restaurant/hospitality context, Tourvest/tourrest.co.za).
- User/waiter management and POS reporting.
- POS database request handling.
- Printer configuration and network troubleshooting.
- Stock control and recipe/costing input.
- Microsoft OS expertise (Windows 11, Server 2022).
- Computer/server build and repair.
- Networking fundamentals (WLAN, VOIP, WAN, LAN).
Qualifications
- Relevant IT certifications.
Salary & Benefits
Competitive salary based on experience.
[Note: The original job description mentions no formal education or certifications. Therefore, the Qualifications section is skipped.]If you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to .za. You can also connect with Daniel on LinkedIn or contact Hire Resolve. If you meet the above requirements we will contact you within 3 working days.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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