Hire Resolve’s client is seeking a Junior Technician who will be responsible for providing on-site technical support and troubleshooting for various systems, primarily focusing on Point of Sale (POS) systems and related infrastructure. This role requires a proactive individual with a strong work ethic, excellent problem-solving skills, and the ability to learn quickly. The technician will be responsible for ensuring the smooth operation of the clients’ systems, providing timely support, and maintaining accurate records.

Responsibilities:

• POS System Support (Tourvest/tourrest.co.za):
  • Troubleshoot and manage POS systems in restaurant/tavern environments.
  • Manage user/waiter accounts, generate reports, and handle database requests.
  • Provide daily POS support and input recipe/costing data.
• Hardware and Network Support:
  • Configure printers, maintain computers/servers, and resolve hardware/software issues.
  • Manage network infrastructure (WLAN, VOIP, WAN, LAN).
• Software and Operating Systems:
  • Support Microsoft OS (Windows 11, Server 2022).
  • Handle stock control and troubleshooting.
• General Technical Support:
  • Provide timely support, document issues, and manage inventory.

Knowledge and Experience:

• POS system knowledge (restaurant/hospitality context, Tourvest/tourrest.co.za).
• User/waiter management and POS reporting.
• POS database request handling.
• Printer configuration and network troubleshooting.
• Stock control and recipe/costing input.
• Microsoft OS expertise (Windows 11, Server 2022).
• Computer/server build and repair.
• Networking fundamentals (WLAN, VOIP, WAN, LAN).

Qualifications and Attributes:

• Punctual, presentable, and a quick learner.
• Strong work ethic, ability to work under pressure, and self-motivated.
• Excellent communication skills.
• Relevant IT certifications.
• Valid drivers licence.

Benefits:

• Competitive salary based on experience.

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to *****@*****.co.za

You can also connect with Daniel on LinkedIn or contact Hire Resolve
If you meet the above requirements we will contact you within 3 working days

Hire Resolves client is looking for a Junior Technician. This is a full-time, on-site role based in Cape Town. The Junior Technician will be responsible for providing day-to-day technical support and troubleshooting, with a focus on Point of Sale (POS) systems and IT infrastructure. The role requires a hands-on approach to support, maintenance, and system configuration.

Responsibilities

• Provide technical support for POS systems and related infrastructure

• Add and register users and waiters in the POS system

• Manage and generate POS system reports

• Configure and maintain POS databases

• Install, configure, and troubleshoot network and serial printers

• Assist with stock control processes and related troubleshooting

• Add recipes and costing data provided by stores into the POS system

• Deliver general IT support including hardware maintenance and system repairs

• Install and support Microsoft operating systems, from Windows 11 to Windows Server 2022

• Support and maintain computer, laptop, and server hardware

• Troubleshoot and maintain network components including WLAN, LAN, VOIP, and WAN environments

Requirements

• Understanding of Point of Sale (POS) systems

• Knowledge of POS database setup and maintenance

• Experience with configuring printers and other peripheral devices

• Solid understanding of stock control processes

• Working knowledge of Microsoft operating systems (Windows 11 to Server 2022)

• Ability to build, repair, and maintain PCs, laptops, and servers

• Networking fundamentals and experience with WLAN, LAN, WAN, VOIP environments

• Excellent problem-solving and troubleshooting skills

• Strong communication and interpersonal skills

• Relevant IT certifications or qualifications

• Must be punctual, presentable, and have a strong work ethic

• Quick learner with the ability to work under pressure

• Valid driver’s license is essential

Contact Hire Resolve for your next career-changing move.

• Salary: negotiable.
• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Rachel van Dyk at Hire Resolve or on LinkedIn
• You can also visit the Hire Resolve website: hireresolve.us or email us your CV: *****@*****.co.za

 

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.