Job Description
About the Role
The Silo Hotel’s Assistant Executive Housekeeper will be responsible for planning, organizing and developing the overall operations of the Housekeeping department to deliver on The Royal Portfolio’s Purpose, which is “To give our guests a complete experience and a perfect stay”. This role requires a highly motivated and experienced individual who can lead the Housekeeping team to excel and work cohesively.
Key Responsibilities
- Co-manage all Housekeeping day-to-day operations within budgeted guidelines, to the highest standards of The Royal Portfolio
- Plan, organize and direct team members to ensure the highest degree of guest experience and satisfaction
- Identify guests’ needs and respond proactively to all of their concerns
- Lead the Housekeeping team by attracting, recruiting and training talented personnel
- Establish targets, KRA’s, schedules, policies and procedures
- Oversee the training of all staff and ensure that they deliver to the required standard
- Ensure that all Maintenance issues are reported and follow-up to ensure that they are dealt with timeously
- Responsible for monthly stock-take
- Hold a team briefing every morning and afternoon to ensure thorough communication
Requirements
- A minimum of 5 years of hospitality experience in a management role
- A minimum of 2 years of Housekeeping management experience
- Proven job reliability, diligence, dedication and attention to detail
- Up to date with Housekeeping trends and best practices
- Degree or diploma in any Hospitality field is advantageous
Qualifications
- None mentioned
Salary & Benefits
- Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Western Cape
The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.
Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.
The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.
For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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