Job Description
About the Role
We are seeking an experienced and skilled Executive Housekeeper to lead our housekeeping department in delivering exceptional five-star cleanliness, presentation, and service standards. As a key member of our hotel team, you will be responsible for managing daily operations, leading a high-performing team, and ensuring guest satisfaction.
Key Responsibilities
- Overseeing daily housekeeping operations across guest rooms and public areas
- Ensuring all rooms meet readiness and five-star presentation standards in line with check-in requirements
- Coordinating closely with Front Office and Maintenance regarding priorities and special requests
- Leading, training, and performance managing the housekeeping team to achieve consistent service excellence
- Managing staff rosters to ensure effective coverage and productivity
- Conducting regular room and public area inspections to uphold quality standards
- Ensuring compliance with health, safety, hygiene, and brand requirements
- Maintaining SOPs, checklists, and quality control systems
- Managing linen, amenities, cleaning supplies, and equipment
- Controlling departmental costs in line with approved budgets
- Overseeing laundry operations and linen lifecycle management
- Identifying and reporting maintenance issues to minimise room downtime
- Safeguarding hotel assets through correct procedures and staff training
- Implementing sustainable and environmentally responsible housekeeping practices
- Monitoring chemical, water, and energy usage
Requirements
- Degree or Diploma in Hotel Management or similar
- Minimum of 23 years housekeeping experience, including at least 5 years in a similar senior role within a five-star environment
- Computer literate with experience on OPERA Cloud or similar systems
- Strong operational and technical housekeeping knowledge
- High level of proficiency in English and Afrikaans
Qualifications
- Formal education/certifications (Bachelor’s, LLB, Matric, etc.) not specified.
Salary & Benefits
- Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Western Cape
The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.
Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.
The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.
For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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