Job Description
Required Skills & Experience:
Essential:
- Strong administrative experience (minimum 23 years preferred)
- Exposure to VEEAM Backup & Replication
- High attention to detail
- Ability to follow structured processes consistently
- Strong reporting and written communication skills
- Comfortable working in a fast-paced IT services environment
- Good time management and ability to prioritise
- Experience in an MSP (Managed Service Provider) environment – ideal
- Experience working with ticketing systems
Personal Attributes, this role requires someone who:
- Is methodical and process-driven
- Has a strong sense of urgency
- Takes ownership and accountability
- Is proactive rather than reactive
- Remains calm under pressure
- Is comfortable working with repetitive but critical operational tasks
Key Responsibilities:
- Monitor daily backup reports across multiple client platforms
- Identify failed backup jobs and investigate basic causes
- Restart failed backup processes according to standard procedures
- Escalate unresolved issues to technical teams
- Maintain accurate reporting logs
- Provide daily/weekly backup status reports to clients
- Ensure all backup tasks are completed within SLA timelines
- Follow strict process and compliance procedures
Information displayed above not limited to advertisement.
Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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