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Centurion: Scheduler / Technician Scheduling Specialist

Job Description

About the Role

As a Scheduler / Technician Scheduling Specialist, you will play a crucial role in coordinating technician deployments and daily schedules to ensure efficient service delivery and customer satisfaction. We are seeking an individual with excellent organizational skills, strong attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Schedule and coordinate technicians’ daily jobs based on location, availability, skill set, and service requirements.
  • Coordinate with dispatchers and technicians regarding job details, changes, and special instructions.
  • Manage incoming service requests and prioritize tasks according to urgency and service level agreements.
  • Optimize routes and scheduling to reduce travel time, fuel usage, and operational costs.
  • Maintain clear communication with technicians, clients, and internal departments.
  • Update and maintain accurate scheduling records, job statuses, and completion reports.
  • Handle scheduling conflicts, emergencies, and last-minute changes efficiently.
  • Monitor service delivery timelines and customer satisfaction.
  • Generate reports on technician productivity, service completion, and operational KPIs.
  • Identify opportunities to improve scheduling processes and operational efficiency.

Requirements

  • Grade 12 / High School Diploma
  • Valid Drivers License
  • Previous experience in scheduling, dispatching, or coordination roles
  • Strong organizational and administrative skills
  • Excellent communication and interpersonal skills
  • Ability to multitask and work under pressure
  • Computer literate and proficient with scheduling systems/software

Qualifications

(No qualifications mentioned in the original job description)

Salary & Benefits

(No salary information mentioned in the original job description)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Tshwane

In Tshwane, South Africa, the demand for administrative, clerical, and secretarial professionals is typically high across various industries. This field offers a stable and rewarding career path for individuals who enjoy working in support roles. Generally, these roles are essential to the smooth operation of businesses, governments, and institutions.

The salary range for admin, clerical, and secretarial positions in Tshwane can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Typically, entry-level positions may start around R20 000 – R30 000 per annum, while more senior roles can command salaries up to R60 000 – R100 000 or more. However, it’s essential to note that actual salaries may be higher or lower than these broad ranges, and individual circumstances can affect compensation.

Common skills required for admin, clerical, and secretarial roles include strong communication and interpersonal skills, attention to detail, organisational abilities, proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint), typing speed and accuracy, and basic computer literacy. Other desirable skills may include experience with HR management systems, knowledge of relevant laws and regulations, and the ability to work in a fast-paced environment.

These roles are commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and public sector organisations. The demand for administrative support is particularly high in sectors that require efficient record-keeping, data management, and customer service.

For those interested in pursuing a career in admin, clerical, or secretarial roles, there are opportunities for career development and advancement. Typically, experience and additional training can lead to senior administrative positions, such as team leader or manager. Some individuals may also choose to specialise in areas like HR administration, office management, or project coordination.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Centurion, Jobs in Northern Suburbs, Jobs in Tshwane

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