Job Description
About the Role
We are seeking a highly skilled and experienced Service Advisor (Technical Savvy) to join our Branch in Centurion, Pretoria. The successful candidate will be responsible for acting as the technical product specialist liaison between our customers and service technicians, ensuring excellent customer service.
Key Responsibilities
- Consult with Repairs Technicians regarding necessary repairs and possible alternatives
- Use knowledge of products and services to provide information about available parts and service options
- Answer questions about service outcomes, schedule and book appointments
- Provide customers with information and advice on warranty protections and cost savings
- Manage and oversee the Repairs division workflow and schedule
- Call customers to advise them on pick-up times
- Maintain positive customer relationships to ensure repeat business
Requirements
- Technical expertise in Tools and Machinery (Wide range of Power Tools, Welding Machines, Compressors Small Machinery i.e. Petrol & Diesel Engines, Generators)
- Strong understanding of mechanical systems
- Ability to communicate with customers at all levels
- Detail-oriented and able to read and write English
- Highly motivated and able to liaise with customers
Qualifications
- Proven work experience as a Service Advisor or similar role
Salary & Benefits
- Negotiable salary available
- Benefits available (no specific details mentioned)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Engineering Jobs in Tshwane
Tshwane, the administrative capital of South Africa, is home to a thriving engineering sector that encompasses various industries such as financial services, technology, and manufacturing. Generally, the job market for engineers in Tshwane tends to be competitive, with a high demand for skilled professionals. Typically, engineers in this region can expect to find stable employment opportunities, albeit with varying degrees of seniority and compensation.
When it comes to salary expectations, engineers in Tshwane can generally expect to earn between R800 000 and R1 500 000 per annum, depending on factors such as level of experience, company size, industry sector, and specific job requirements. However, it is essential to note that these figures are broad estimates and may vary significantly depending on individual circumstances.
Common skills required for engineering positions in Tshwane include proficiency in computer-aided design (CAD), programming languages such as Python or C++, and strong analytical and problem-solving skills. Typically, engineers in this region also possess a degree in a relevant field such as mechanical, electrical, or civil engineering, and may hold professional certifications like the Professional Engineer (PE) designation. Other commonly required skills include project management, communication, and teamwork.
Engineering roles are often found across various industry sectors, including financial services, technology, manufacturing, and infrastructure development. The technology industry, in particular, is a significant employer of engineers, with companies like Google and Microsoft often having a presence in Tshwane. Other common industries that employ engineers include the automotive sector, which is well-represented in the city due to its proximity to major manufacturers.
For those interested in pursuing a career in engineering, there are numerous opportunities for professional development and advancement. Typically, senior engineers can expect to take on leadership roles or transition into management positions, while others may opt for specialist fields like research and development or entrepreneurship. With ongoing industry developments and technological advancements, the field of engineering offers a dynamic and rewarding career path for those with the right skills and passion.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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