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Durban: Assistant Store Manager posted by Cash Crusaders

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Job Description

About the Role

Join our dynamic team as an Assistant Store Manager at Cash Crusaders, where you’ll take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth. If you’re a results-driven leader with a passion for retail and people development, we want to hear from you.

Key Responsibilities

  • Drive store performance to achieve and exceed sales targets.
  • Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
  • Ensure consistent implementation of merchandising and marketing standards.
  • Attract and retain a strong and loyal customer base.
  • Oversee inventory controls and ensure effective stock management.
  • Monitor store performance in line with stock availability and customer demand.
  • Ensure exceptional customer experiences that exceed expectations.
  • Review and act on Mystery Shopper reports and customer feedback.
  • Resolve product and service-related complaints quickly and effectively.
  • Lead by example in reinforcing a customer-first culture among staff.

Requirements

  • Proven retail management experience
  • Strong leadership and people management skills
  • Excellent communication and organisational skills
  • Target and results-oriented mindset
  • Passion for customer service and retail excellence

Qualifications

  • Bachelor’s degree or equivalent qualification

Salary & Benefits

[Salary range: not mentioned in original, skip this section]

Note: I’ve followed the exact structure and formatting requirements provided, while keeping all the original information intact. If any changes are needed, please let me know!

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other Retail Jobs in Kwazulu-Natal

In the retail sector of Kwazulu-Natal, South Africa, the general job market trends suggest a relatively stable industry with opportunities for growth and development. Typically, retailers in this region focus on providing excellent customer service while managing inventory and maintaining store appearance. Generally, these roles require adaptability to changing consumer needs and preferences.

Salaries for retail positions in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Commonly, entry-level roles may start within the R10 000 – R15 000 per month range, while experienced professionals may earn between R25 000 – R40 000 per month or more. It’s essential to note that these figures are only a general guide and actual salaries can vary significantly.

To succeed in retail positions, common skills include excellent communication and interpersonal skills, the ability to work well under pressure, and basic knowledge of point-of-sale systems and inventory management software. Other important skills typically required include attention to detail, customer service skills, and the ability to adapt to new technologies and processes. Generally, retailers in this region are expected to be proactive and responsive to customer needs.

The retail sector is a diverse industry, with various sectors commonly employing these roles. Financial services sector retailers often provide financial products and services, while technology industry retailers focus on electronic goods and gadgets. Manufacturing sector retailers may sell products manufactured locally or imported from other countries. Retailers working in these industries typically require knowledge of their specific product lines and market trends.

For career development, retail professionals can expect opportunities to advance into management roles or specialize in a particular area, such as visual merchandising or supply chain management. Typically, promotions are based on performance, customer service skills, and adaptability to new initiatives and technologies. With experience and additional training, retailers can move into more senior roles, including store manager or district manager positions, or explore related careers in fields like marketing or human resources.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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