Durban: ATMs CCTV and Access Control Administrator posted by Hire Resolve

Key Responsibilities:

ATM Management

• Monitor, maintain, and troubleshoot ATMs to ensure continuous operation.
• Perform regular software updates, security patches, and hardware maintenance.
• Address and resolve ATM malfunctions and outages promptly.

CCTV Surveillance Management

• Oversee the installation, configuration, and maintenance of CCTV systems.
• Monitor CCTV feeds for security and operational efficiency.
• Perform daily, weekly, monthly checks and maintenance of CCTV cameras and recording equipment.
• Extract CCTV footage when required.

Access Control System Administration

• Manage access control systems, including configuration of access permissions and levels.
• Monitor and audit access control logs to detect and investigate unauthorized access.
• Ensure the proper functioning of card readers, biometric devices, and related hardware.
• Ensure correct access is granted to the relevant users.

Technical Support and Troubleshooting

• Provide frontline technical support for ATMs, CCTV, and access control systems.
• Diagnose and resolve hardware and software issues in a timely manner.
• Implement preventive measures to minimize system downtime and failures.

Liaison with Service Providers

• Coordinate with vendors and service providers for equipment procurement, repairs, and maintenance
• services.
• Manage service contracts and ensure timely delivery of services.
• Communicate effectively with external partners to resolve issues and improve system performance.

Assist with IT Operations

• Support other IT operations functions as needed.
• Collaborate with the IT team on projects and initiatives.
• Participate in IT department meetings and contribute to strategic planning.

Support

• Develop user manuals and instructional materials.
• Assist in onboarding new employees where necessary.

Minimum Requirements:

• Diploma or Degree in Information Technology, Computer Science, or a related field
• Relevant certifications (e.g., CompTIA A+, ITIL Foundation) are advantageous
• Previous experience in managing ATM systems, CCTV surveillance, and access control systems (preferred).
• Hands-on experience with security system administration and maintenance.
• Proficiency with ATM systems, CCTV surveillance, and access control technologies.
• Strong troubleshooting and diagnostic skills.
• Familiarity with networking and IT infrastructure.
• Strong analytical and troubleshooting abilities.
• Ability to work methodically and efficiently under pressure.
• Capability to manage multiple tasks and prioritize effectively.

Benefits:

• Competitive salary based on experience.

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to *****@*****.co.za

You can also connect with Daniel, Carmen and Gaby on LinkedIn or contact Hire Resolve
If you meet the above requirements we will contact you within 3 working days.

• Contribute to open-source projects (desirable).