Durban: ATMs CCTV and Access Control Administrator posted by Hire Resolve

About the Role

Hire Resolve’s client is currently seeking a highly skilled and experienced ATMs, CCTV, and Access Control Administrator to manage and maintain their organization’s systems to ensure they operate efficiently and securely.

Key Responsibilities

• Monitor, maintain, and troubleshoot ATMs to ensure continuous operation.
• Perform regular software updates, security patches, and hardware maintenance.
• Address and resolve ATM malfunctions and outages promptly.
• Oversee the installation, configuration, and maintenance of CCTV systems.
• Monitor CCTV feeds for security and operational efficiency.
• Perform daily, weekly, monthly checks and maintenance of CCTV cameras and recording equipment.
• Extract CCTV footage when required.
• Manage access control systems, including configuration of access permissions and levels.
• Monitor and audit access control logs to detect and investigate unauthorized access.
• Ensure the proper functioning of card readers, biometric devices, and related hardware.
• Ensure correct access is granted to the relevant users.
• Provide frontline technical support for ATMs, CCTV, and access control systems.
• Diagnose and resolve hardware and software issues in a timely manner.
• Implement preventive measures to minimize system downtime and failures.
• Coordinate with vendors and service providers for equipment procurement, repairs, and maintenance services.
• Manage service contracts and ensure timely delivery of services.
• Communicate effectively with external partners to resolve issues and improve system performance.
• Support other IT operations functions as needed.
• Collaborate with the IT team on projects and initiatives.
• Participate in IT department meetings and contribute to strategic planning.
• Develop user manuals and instructional materials.
• Assist in onboarding new employees where necessary.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field
• Relevant certifications (e.g., CompTIA A+, ITIL Foundation) are advantageous
• Previous experience in managing ATM systems, CCTV surveillance, and access control systems (preferred)
• Hands-on experience with security system administration and maintenance
• Proficiency with ATM systems, CCTV surveillance, and access control technologies
• Strong troubleshooting and diagnostic skills
• Familiarity with networking and IT infrastructure

Qualifications

No formal education or certifications mentioned.

Salary & Benefits

Competitive salary based on experience.