Job Description
Key Responsibilities:
ATM Management
- Monitor, maintain, and troubleshoot ATMs to ensure continuous operation.
- Perform regular software updates, security patches, and hardware maintenance.
- Address and resolve ATM malfunctions and outages promptly.
CCTV Surveillance Management
- Oversee the installation, configuration, and maintenance of CCTV systems.
- Monitor CCTV feeds for security and operational efficiency.
- Perform daily, weekly, monthly checks and maintenance of CCTV cameras and recording equipment.
- Extract CCTV footage when required.
Access Control System Administration
- Manage access control systems, including configuration of access permissions and levels.
- Monitor and audit access control logs to detect and investigate unauthorized access.
- Ensure the proper functioning of card readers, biometric devices, and related hardware.
- Ensure correct access is granted to the relevant users.
Technical Support and Troubleshooting
- Provide frontline technical support for ATMs, CCTV, and access control systems.
- Diagnose and resolve hardware and software issues in a timely manner.
- Implement preventive measures to minimize system downtime and failures.
Liaison with Service Providers
- Coordinate with vendors and service providers for equipment procurement, repairs, and maintenance
- services.
- Manage service contracts and ensure timely delivery of services.
- Communicate effectively with external partners to resolve issues and improve system performance.
Assist with IT Operations
- Support other IT operations functions as needed.
- Collaborate with the IT team on projects and initiatives.
- Participate in IT department meetings and contribute to strategic planning.
Support
- Develop user manuals and instructional materials.
- Assist in onboarding new employees where necessary.
Minimum Requirements:
- Diploma or Degree in Information Technology, Computer Science, or a related field
- Relevant certifications (e.g., CompTIA A+, ITIL Foundation) are advantageous
- Previous experience in managing ATM systems, CCTV surveillance, and access control systems (preferred).
- Hands-on experience with security system administration and maintenance.
- Proficiency with ATM systems, CCTV surveillance, and access control technologies.
- Strong troubleshooting and diagnostic skills.
- Familiarity with networking and IT infrastructure.
- Strong analytical and troubleshooting abilities.
- Ability to work methodically and efficiently under pressure.
- Capability to manage multiple tasks and prioritize effectively.
Benefits:
- Competitive salary based on experience.
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to .za
You can also connect with Daniel, Carmen and Gaby on LinkedIn or contact Hire Resolve
If you meet the above requirements we will contact you within 3 working days.
- Contribute to open-source projects (desirable).
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Kwazulu-Natal
The IT and computer industry in Kwazulu-Natal is generally thriving, with a strong demand for skilled professionals to drive technological advancements and support business growth. Typically, the job market is characterized by a high level of competition, with many talented individuals vying for positions in this field. Commonly, this competitiveness results in attractive salary packages that reflect the industry’s value.
Salary ranges for IT and computer professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level roles may command salaries within the range of R300 000 to R600 000 per annum, while senior positions or those in larger companies can expect salary ranges of up to R1 million or more. Experience, qualifications, and specific job requirements often influence actual salaries, so it is essential to research market rates for your desired role.
Common skills required for IT and computer professionals include proficiency in programming languages such as Java, Python, or C++, strong understanding of data structures, algorithms, and software engineering principles, and experience with cloud computing platforms like AWS or Azure. Additionally, many employers require IT professionals to possess excellent problem-solving skills, be able to communicate technical concepts effectively, and have a strong foundation in computer systems and networking fundamentals.
The IT and computer industry is a significant contributor to various sectors in Kwazulu-Natal, including the financial services sector, technology industry, manufacturing sector, and more. These industries often require skilled professionals to support their digital transformation initiatives and maintain competitiveness in today’s fast-paced technological landscape.
Career development opportunities for IT and computer professionals in Kwazulu-Natal are numerous, with many institutions offering training programs, certifications, and apprenticeships to enhance skills and knowledge. Typically, career progression involves taking on more senior roles, specializing in specific areas of expertise, or transitioning into leadership positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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