Durban: Human Resource Generalist posted by Telebest

About the Role

Telebest is seeking a highly skilled Human Resource Generalist to join their team based in Cornubia, Durban. The ideal candidate will be responsible for ensuring compliance with legislation and principles of human resource management, as well as implementing and maintaining HR policies and procedures.

Key Responsibilities

• Ensure compliance with legislation and principles of human resource management.
• Develop, implement, and maintain HR policies and procedures.
• Ensure job descriptions are up to date and relevant in collaboration with the Industrial Psychologist.
• Manage and improve the onboarding and off-boarding process and monitor compliance to processes.
• Implement reward and recognition strategy.
• Implement and manage performance and probation.
• Ensure that all HR-related legislation is adhered to including BCEA, LRA, EEA, and OHSA.
• Ensure compliance with the department of labour and other related requirements.
• Implement and manage internal training and personal development plans.
• Ensure payroll compliance and effective execution of the overall payroll function.
• Manage and oversee the annual WSP/ATR and EE reporting and submissions.
• Drive Health & Safety compliance.
• Proactively identify HR risks and suggest improvements.
• Ensure all disciplinary matters and processes are effective.
• Assist and guide managers with disciplinary matters.
• Facilitate medical boarding, grievances, and sensitive conflict resolutions according to procedures.
• Coordinate all disciplinary matters.
• Liaise with external labour consultants regarding relevant labour matters.
• Coordinate the ATR process.
• Maintain effective recruitment and selection process.
• Ensure internal and external recruitment processes are effective.
• Conduct interviews for selected positions.
• Coordinate psychometric assessments.
• Negotiate and finalise offers with prospective candidates.
• Ensure that QMS guidelines are adhered to.
• Own and manage the HR QMS process and associated records.
• Ensure that all supporting documents are kept updated.
• Ensure that all processes are kept relevant.

Requirements

• 3-year National Diploma or B Degree in Human Resource Management, Human Resource Development, Industrial Relations or an equivalent qualification in Labour Relations.
• Valid unendorsed drivers licence.
• 5 to 10 years experience as a Human Resource Generalist, Practitioner or Administrator.
• Computer literate.
• Payroll Certification.
• Experience in SAGE HR Packages would be advantageous.
• Experience in a call centre environment.
• Exposure to payroll practices.
• Knowledge of:
• HRM principles and legislations.
• Relevant labour legislation.
• ATS software and resume databases.

Qualifications

No formal education or certifications are required for this role.