Job Description
About the Role
We are seeking a highly motivated Sales Representative (Retail) to join our team in Durban. As a key member of our sales team, you will be responsible for managing and assisting all Vodacom Stores, as well as leading a team of Rica Agents to meet targets across KwaZulu Natal.
Key Responsibilities
• Manage and assist all Vodacom Stores
• Manage a team of Rica Agents and ensure that all targets are met across KwaZulu Natal.
• Experience with Vodacom M2 and C3D
• Retain existing business by building positive relationships with key personnel and providing excellent service
• Ensure that positive relationships are built with customer base at all levels.
• Accurate feedback must be given to customers.
• Ensuring that customers receive professional, accurate quotations within 48 hours of the request.
• Feedback to customers via telephone and e-mail.
• Attention to detail on all admin.
• Great Relationship building skills and deadline driven
• Able to perform well under pressure.
• Listening to customer requirements and presenting appropriately
• Maintaining and developing relationships with existing customers in person, and via telephone calls and emails;
• Ensuring the feedback is sent to head office timeously and accurately including reports
• Acting as a contact between a company and its existing and potential markets
• Gathering market and customer information
• Reviewing sales performance, aiming to meet or exceed targets;
• Gaining a clear understanding of customers’ businesses and requirements;
Requirements
• Must have own car and valid driver’s license
• Grade 12/ Matric
• Responsible, trustworthy and honest
• Minimum of 2-3 years experience
Qualifications
None mentioned.
Salary & Benefits
R9 000 p.m. plus commission
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Retail Jobs in Kwazulu-Natal
In the retail sector of Kwazulu-Natal, South Africa, the general job market trends suggest a relatively stable industry with opportunities for growth and development. Typically, retailers in this region focus on providing excellent customer service while managing inventory and maintaining store appearance. Generally, these roles require adaptability to changing consumer needs and preferences.
Salaries for retail positions in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Commonly, entry-level roles may start within the R10 000 – R15 000 per month range, while experienced professionals may earn between R25 000 – R40 000 per month or more. It’s essential to note that these figures are only a general guide and actual salaries can vary significantly.
To succeed in retail positions, common skills include excellent communication and interpersonal skills, the ability to work well under pressure, and basic knowledge of point-of-sale systems and inventory management software. Other important skills typically required include attention to detail, customer service skills, and the ability to adapt to new technologies and processes. Generally, retailers in this region are expected to be proactive and responsive to customer needs.
The retail sector is a diverse industry, with various sectors commonly employing these roles. Financial services sector retailers often provide financial products and services, while technology industry retailers focus on electronic goods and gadgets. Manufacturing sector retailers may sell products manufactured locally or imported from other countries. Retailers working in these industries typically require knowledge of their specific product lines and market trends.
For career development, retail professionals can expect opportunities to advance into management roles or specialize in a particular area, such as visual merchandising or supply chain management. Typically, promotions are based on performance, customer service skills, and adaptability to new initiatives and technologies. With experience and additional training, retailers can move into more senior roles, including store manager or district manager positions, or explore related careers in fields like marketing or human resources.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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