Job Responsibilities: Remote and on-site support : Offer first line and second line remote support On-site support when necessary Installation of POS and systems Maintenance and management of IT systems Telephones, internet, digital media: Manage 3rd party support calls logged with service providers Hardware and Software: Manage and maintenance current software deployed at the company, such as, but not limited to: Microsoft OS Microsoft 365 products Pastel Evolution Third Party Services and Software Configuration and maintenance of hardware, such as: Desktop, laptop, printer, scanner, etc. Biometric time and attendance reader Infrastructure Configure and maintain IT infrastructure, such as, but not limited to: Telecoms, Internet access, digital media, time and attendance Provide/implement solutions that benefit the company Design and implement internal network infrastructure (LAN) Maintenance: Regular store visits to carry out maintenance and audits Cable management On-site support Manage service providers and their respective services Training : Provide necessary training on IT systems Produce and maintain IT systems training material Job Requirements: Matric Certificate Minimum 2 years IT experience A and N certification Valid Drivers License Code 8 unendorsed (Essential) Willingness to travel (extensively)

Requirements: Matric Certificate A and N Certificate MCSE/ MCITP Active Directory and Microsoft Server Experience VMware and Hyper V experience Valid Driver’s License – Code 8 unendorsed (Essential) – will be required to travel extensively Must have a clean criminal record and credit history Responsibilities include: Offer first line and second line remote support On-site support when necessary Installation of POS and systems Maintenance and management of IT systems, including telephones, internet, digital media Manage 3rd party support calls logged with service providers Manage and maintenance of current software including Microsoft OS / Microsoft 365 products / Pastel Evolution / Third Party Services and Software Configuration and maintenance of hardware: Desktop, laptop, printer, scanner, etc. Biometric time and attendance readers Configure and maintain IT infrastructure, including telecoms, Internet access, digital media, time and attendance Design and implement internal network infrastructure (LAN) Regular store visits to carry out maintenance and audits Cable management Manage service providers and their respective services Provide necessary training on IT systems and produce and maintain IT systems training material