East London: Service Advisor – East London posted by Headhunters

March 11, 2026 Jobs in Border-Kei

Headhunters

Eastern Cape

Other IT/Computer

Job Description

About the Role

Our client in the Automotive Industry is currently looking to employ an experienced Service Advisor to join their team based in East London. The successful candidate will be responsible for delivering excellent customer service, coordinating workshop activities, and ensuring smooth communication between customers and the service department.

Key Responsibilities

Act as the main point of contact between customers and the workshop.
Receive customer vehicles and accurately record service requirements.
Provide professional advice regarding vehicle servicing and repairs.
Prepare job cards and ensure accurate information is captured on the system.
Communicate with technicians regarding work progress and updates.
Provide customers with feedback on service progress and completion times.
Ensure all service documentation and reports are completed accurately.
Maintain strong relationships with customers and ensure high service standards.
Assist with scheduling workshop bookings and service appointments.
Ensure customer satisfaction and handle queries or concerns professionally.

Requirements

Grade 12 / Matric Certificate
Minimum 3 years experience as a Service Advisor in a dealership environment
Previous Dealer Management System (DMS) experience
Stellantis brand experience advantageous
Valid Code B drivers licence
Strong customer service and communication skills
Computer literate (knowledge of Pinnacle system advantageous)
Ability to work independently and within a team
Ability to work under pressure and meet deadlines
Strong administrative and reporting skills
Punctual and reliable

Qualifications

None mentioned.

Salary & Benefits

Not specified.

Working Hours

Monday to Friday: 07:00 – 17:15

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other IT/Computer Jobs in Eastern Cape

The Eastern Cape, South Africa is home to a diverse range of industries and IT/Computer positions, with general job market trends indicating a steady demand for skilled professionals in this field. Typically, roles in the IT/Computer sector are highly sought after, particularly in sectors such as technology, financial services, and manufacturing, where digital transformation and innovation are driving business growth.

In terms of salary expectations, it’s generally true that IT/Computer professionals in Eastern Cape can expect to earn a broad range of salaries, depending on factors such as experience, company size, industry sector, and specific job requirements. While exact figures may vary widely, a common salary range for entry-level positions is typically between R400 000 and R800 000 per annum, with experienced professionals earning upwards of R1 million to R2 million or more, depending on the specific role and industry.

Common skills required for IT/Computer roles in Eastern Cape often include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile or Scrum. Additionally, strong understanding of data structures, algorithms, and software engineering principles are typically expected. Other essential skills may include proficiency in operating systems such as Windows or Linux, experience with cloud computing platforms like AWS or Azure, and knowledge of cybersecurity principles.

The Eastern Cape is also home to various industries that commonly employ IT/Computer professionals, including the technology industry, financial services sector, manufacturing sector, and healthcare industry. These sectors often require specialized skills and expertise in areas such as software development, data analytics, IT project management, and cybersecurity.

Career progression for IT/Computer professionals in Eastern Cape can vary widely depending on individual goals and aspirations. Typically, entry-level positions may lead to opportunities in mid-level roles, such as senior software engineer or technical lead, before advancing to leadership positions like team manager or director of technology. Opportunities for career development may include specialising in a specific area, pursuing advanced qualifications like a master’s degree, or taking on mentorship or coaching roles within the organisation.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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