Job Description
This role is critical in ensuring the delivery of high-quality accounting services to clients, managing internal workflows, and supporting the Company’s strategic objectives.
The ideal candidate is a confident leader with a strong grasp of accounting principles, proven experience in team management, and a commitment to client service excellence.
Key Responsibilities
Leadership & Team Management
- Lead, mentor, and develop a team of accountants and support staff.
- Allocate tasks, track performance, and conduct regular performance reviews.
- Promote a culture of accountability, teamwork, and continuous improvement.
Client Service & Relationship Management
- Oversee the delivery of services including bookkeeping, financial reporting, tax preparation, and regulatory compliance.
- Act as a key contact for high-value clients, ensuring satisfaction and long-term retention.
- Review and approve client deliverables, ensuring accuracy, quality, and timeliness.
Operational Oversight
- Manage departmental workflows, resource allocation, and deadlines.
- Optimize systems and processes to improve efficiency and productivity.
- Ensure compliance with Company policies, accounting standards, and regulatory requirements.
Financial & Strategic Support
- Support budgeting, forecasting, and financial planning efforts for the Company.
- Analyze department performance metrics and prepare relevant management reports.
- Contribute to strategic initiatives, including service development and client acquisition or retention strategies.
Technology & Systems
- Manage the use and adoption of accounting software and digital tools.
- Ensure data accuracy, integrity, and security across all platforms.
Qualifications
- Bachelor’s degree in Accounting, Finance, or a related field (SAIPA or equivalent professional qualification preferred).
- Minimum of 5–7 years of accounting experience, with at least 2 years in a leadership or managerial role.
- Strong technical knowledge of accounting principles, financial reporting, and tax regulations.
- Proficiency in accounting software (e.g., Xero, QuickBooks, Draftworx/CaseWare, Sage) and Microsoft Office Suite.
- Excellent leadership, communication, and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Attributes
- Experience working within a professional services or public accounting firm.
- Strong client relationship management and interpersonal skills.
- Proven experience with change management and continuous process improvement initiatives.
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