Eastern Cape: Project Manager posted by Empact Group Southern Africa

Were looking for an experienced Project Manager to take ownership of a catering unit leading daily operations, ensuring the highest food service standards, and driving innovative, client-focused events and functions. As the Project Manager, youll be responsible for managing the assigned unit in alignment with the sectors strategic objectives, contractual requirements, and compliance standards. Youll oversee food production, service delivery, team performance, and client satisfaction ensuring the seamless execution of all catering operations. Education and Experience Requirements: Relevant tertiary qualification in Hospitality, Culinary Arts, or Food & Beverage Services (preferred) 10 years experience in catering or hospitality management (essential) Proven track record in competitive and sensitive markets Project management experience within hospitality or catering (advantageous) Experience in change management and unit mobilization (beneficial) Strong financial acumen in costing, budgeting, and forecasting Leadership experience in managing diverse teams Valid drivers license Key Areas of Responsibility: Operational Excellence Manage daily unit operations in line with strategy, contracts, and compliance standards Ensure efficient, high-quality food production and service delivery Oversee the execution of creative events and catering functions Menu & Food Production Oversight Lead menu planning, standardization, and costing Maintain consistency and quality across all food offerings Drive innovation and profitability Financial & Administrative Control Oversee sales capture, stock control, and banking Monitor GP margins and maintain budget targets Manage electronic ordering and reporting systems Compliance & Governance Uphold food safety, hygiene, and health regulations Maintain accurate compliance records People Leadership Manage workforce planning, payroll, and performance Foster teamwork, accountability, and a culture of excellence Client & Service Excellence Ensure SLA adherence and client satisfaction Drive continuous improvement through feedback and insights Skills & Competencies Strong understanding of catering and hospitality operations Comprehensive knowledge of industry regulations and compliance Proven leadership, communication, and organizational skills Expertise in financial management and reporting Exceptional customer service orientation and event execution