Job Description
About the Role
The role ensures full financial integrity of all warranty claims and replaces parts by coordinating activities between Parts, After Sales, Finance, and Technical teams. This includes accurate claim formulation, parts processing, cost allocation, financial reporting, compliance with Group standards, and technical support to workshop personnel.
Key Responsibilities
- Manage the complete warranty claim process to ensure accurate technical defect reporting and compliance with Group standards.
- Validate repair orders to confirm correct labour times, operating codes, and cost allocation.
- Review job cards and documentation to ensure accurate, error-free submissions.
- Process and allocate parts usage through DMS and SAP to maintain accurate job card costing.
- Complete daily job costing and assign expenses to the correct accounts to support accurate financial reporting.
- Recover costs for rejected claims through coordination with Payroll and Finance.
- Compile and distribute daily and monthly financial and operational reports for key stakeholders.
- Coordinate workshop activities for recalls, campaigns, and technical actions to ensure timeous completion.
- Coach workshop personnel on technical reporting requirements to improve claim quality.
- Identify and correct job card deficiencies.
- Maintain accurate system configurations and labour rates.
- Escalate system or financial discrepancies to Information Services and Cost Accounting.
Requirements
- National Diploma / Degree in Finance or Accounting
- Warranty Administration Certification
Qualifications
No formal education/certifications mentioned.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Sales Jobs in Eastern Cape
The automotive sales industry in Eastern Cape is generally a vibrant and dynamic field, with many companies operating in the region. Typically, this sector experiences fluctuations in demand due to economic cycles and consumer trends, resulting in varying levels of job availability. However, with the growing popularity of car ownership in South Africa, the demand for skilled automotive sales professionals remains steady.
When it comes to salaries, automotive sales positions in Eastern Cape typically offer broad ranges, with general estimates ranging from R200 000 to R500 000 per annum, depending on experience, company size, and industry sector. It is essential to note that actual salaries can vary significantly due to factors such as individual performance, market conditions, and the specific requirements of the role.
Common skills required for automotive sales roles include strong communication and interpersonal skills, a solid understanding of vehicle models and technical specifications, excellent negotiation and closing techniques, and the ability to work in a fast-paced environment. Additionally, many companies place emphasis on customer service, so being able to handle complex queries and provide exceptional after-sales support is often highly valued.
The automotive industry sector commonly employs sales professionals, with a strong presence of dealerships, workshops, and vehicle manufacturers operating in the region. Financial services, technology industries, and manufacturing sectors also frequently require skilled sales staff for their automotive divisions.
Career development opportunities are available within the automotive sales industry, with many companies offering training programs, mentorship schemes, and performance-based promotions to help professionals advance in their careers. Typically, sales professionals can expect to progress through roles such as sales consultant, team leader, or even general manager, depending on their skills, experience, and company policies.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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