Job Description
- Put customer orders into their computer system correctly every day.
- Create official price quotes and invoices for their buyers.
- Talk to the warehouse team to make sure orders go out on time.
- Answer customer phone calls and sort out delivery problems quickly.
- Keep customer information and sales records up to date.
- Count daily sales numbers and write a report every week.
- Check that they have enough honey in stock to fill pending orders.
- Work with the accounts team to follow up on unpaid customer bills.
- Give administrative support to the National Sales Manager.
What We Need From You (Must-Haves)
- Education: A Matric certificate (Grade 12).
- Experience: At least 3 years of sales administration experience.
- Proven Track Record: Experience in factories and managing transport schedules.
- Skills: You must know how to handle high-volume orders and resolve delivery mistakes calmly and professionally.
What Will Make You Stand Out (Nice-to-Haves)
- Any Business Administration diploma.
- An advanced certificate in Microsoft Excel.
How They Measure Success in This Role
- Accuracy: Keeping accurate when processing orders.
- Speed: Helping them cut down order turnaround times.
- Happiness: Ensuring there are zero unresolved customer complaints at the end of every month.
- Reliability: Sending your weekly sales tracking reports before the Friday deadline every week.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Gauteng
In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.
Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.
Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.
Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.
In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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