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Western Cape: Restaurant / Coffee Shop Manager posted by The Recruitment Pig

Job Description

The Company

This business operates a high-end boutique coffee shop and café. They bring premium, artisanal coffee experiences to South African consumers. The boutique café operates within premium, high-footfall retail precincts. Their core products include specialized espresso beverages and light meals. They also serve artisanal bakes and curated café dining. Their target customers include corporate executives and upscale lifestyle consumers. Growth opportunities exist in premium commercial developments and business hubs.

What You’ll Be Doing

  • Manage daily floor operations, guest relations, and service delivery protocols.
  • Optimize sales performance across sit-down dining and third-party delivery applications.
  • Oversee point-of-sale systems, cash handling, and daily financial reconciliations.
  • Control inventory levels, stock ordering, and supplier delivery verification checks.
  • Enforce strict health, safety, and hygiene standards across all areas.

Required Qualifications

  • Hold a Matric Certificate or equivalent institutional secondary qualification.

Required Experience

  • Possess three years of management experience in high-volume premium cafes.
  • Manage third-party delivery applications like UberEats and Mr D.
  • Demonstrate financial literacy with experience managing store budgets and costs.
  • Show proficiency in modern hospitality point-of-sale and stock software.
  • Work flexible hours, weekends, and public holidays on a routine basis.

This exclusive opportunity is managed by TRP. You will manage store operations for a high-end boutique café.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Client Services/Sales Support Jobs in Western Cape

In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.

Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.

Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.

These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.

Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in South Africa, Jobs in Western Cape

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