Job Description
Key Responsibilities
- Coordinate and manage the dispatch of all sold auction lots.
- Inspect, verify, and reconcile auction items against sales records before release.
- Ensure all goods leaving the premises are accurately documented and authorized.
- Maintain detailed and accurate dispatch records and inventory movement logs.
- Prepare dispatch documentation, waybills, courier instructions, and customer collection records.
- Liaise with customers regarding collections, deliveries, and dispatch arrangements.
- Coordinate with courier companies and transport providers to ensure timely deliveries.
- Track shipments and follow up on outstanding deliveries.
- Investigate and resolve dispatch discrepancies, missing items, or delivery-related queries.
- Assist with stock control and inventory reconciliation where required.
- Ensure all company policies, procedures, and quality standards are adhered to.
- Maintain a professional and customer-focused approach when dealing with buyers and service providers.
The ideal candidate will be:
- Exceptionally detail-oriented and meticulous.
- Professional, reliable, and trustworthy.
- Highly organized with excellent record-keeping abilities.
- Customer-service driven and able to build positive relationships with clients.
- Confident communicating with customers, couriers, transport providers, and internal teams.
- Able to identify discrepancies and proactively resolve issues.
- Capable of working independently while remaining a strong team player.
- Committed to maintaining high standards of accuracy and accountability.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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