Job Description
- Grade 12
- Qualification in Administration will be advantageous
Loading & updating of contracts information
- Loading of customer contracts on CACI system to ensure accurate billing to customers / manual billing – reinvoicing / Deep clean & Pest once-off invoices
Asset reports
- Doing monthly dispensing recon to balance rental assets
Preparing & control of monthly stock take
- Updating stock sheets to ensure all batches relevant to stock are posted
- Manage & confirm stock take to ensure effective stock control
Petty cash
- Ensure that all relevant documentation pertaining to petty cash is signed off by the GM.
Human resources
- Complete forms & obtain documents for the companies Wealth
- Maintain EAA’s, personnel files, leave records and overtime
- Issuing of engagement pack to new employees
- Issuing of termination pack to employees who leave the Company
- Managing the attendance registers.
Reporting
- Ensure that the deadlines are met in respect of the Base revenue report / updates to the accountant of base on flash / manual invoice report / voided invoice report to the Credit control Supervisor.
Payroll & Payroll queries
- Preparing the monthly commission in accordance with the sales policy to ensure on-time payment to Payspace & printing of pay slips.
- Collection & submission of staff salary inputs.
Flash reports
- Assist the GM with Flash reports & explanation on actuals, using the IT system for cost control.
Admin control
- Ensure segregation of duties to ensure system soundness
- Keep register updated & follow-up with consultants on outstanding trials.
National account preparation
- Ensure correct documents are sent to Head Office for the accurate billing to customers.
Branch contract register
- Complete the register after installation / withdrawal & ensure that the GM signs contracts & new data sheets.
Stock Take
- Managing & confirming stock take for effective stock control
Knowledge and Skills
- Excellent Communication Skills
- Must be able to work independently
- Must be computer literate
- Excellent time-management and self-management skills
- People Management Skills
- Business finance skills
- Analytical skills
- Administrative skills
- Maintaining and Implementation Skills
- IOS Systems Knowledge
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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