Heidelberg: Travel Consultant posted by Kendrick Recruitment

Travel Consultant Luxury Travel Company | Heidelberg / Remote (South Africa)

Kendrick Recruitment is now seeking a passionate and experienced Travel Consultant to join the team of a leading luxury travel company, specialising in high-end bespoke travel experiences across Southern and East Africa, with a core focus on the North American market.

This is a full-time position suitable for senior, intermediate, or junior consultants with a strong interest or background in the luxury inbound travel sector. While remote candidates will be considered, preference will be given to individuals based near Heidelberg or those open to a hybrid office/home working schedule.

Key Responsibilities:

• Design and quote tailor-made travel itineraries for luxury clients

• Manage all aspects of each booking from initial enquiry to post-travel follow-up

• Ensure the smooth operation of in-country tours and handle any challenges as they arise

• Be available after hours for support while clients are travelling

• Oversee complete tour administration, including service bookings and documentation

• Liaise with suppliers to confirm and reconfirm services

• Coordinate invoicing and payments with the accounts department

• Prepare and deliver professional travel documentation to clients

• Maintain accuracy and attention to detail across all files and processes

Key Requirements:

• Minimum 3 years’ experience in luxury inbound travel consulting

• Strong knowledge of Southern and/or East African luxury travel products

• Excellent written and spoken English communication skills

• Proficiency in Tourplan is essential

• Ability to work well independently and collaboratively within a team

• High attention to detail and a strong sense of responsibility

• Experience handling high volumes of work under pressure

• Professional, service-driven mindset with excellent interpersonal skills

• Strong problem-solving and crisis management capabilities

Salary & Benefits:

• Competitive, market-related salary (negotiable depending on experience)

• Commission-based incentives based on performance

• Hybrid or remote work flexibility

This is an exciting opportunity to be part of a growing team that delivers meaningful, once-in-a-lifetime journeys for high-end international travellers. Candidates who are detail-oriented, passionate about African travel, and thrive in a fast-paced, guest-focused environment are encouraged to apply by submitting their CV to Kendrick Recruitment.