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Hermanus: Housekeeping Manager 5* Hotel

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Job Description

Purpose of the Role To lead and manage the housekeeping department to consistently deliver five-star cleanliness, presentation, and service standards while ensuring operational efficiency, team performance, and guest satisfaction. Key Responsibilities Include but Are Not Limited To Overseeing daily housekeeping operations across guest rooms and public areas Ensuring all rooms meet readiness standards in line with check-in requirements Coordinating closely with Front Office and Maintenance regarding priorities and special requests Leading, training, and motivating the housekeeping team to achieve consistent service excellence Managing staff rosters to ensure effective coverage and productivity Conducting regular room and public area inspections to uphold quality standards Ensuring compliance with health, safety, hygiene, and brand requirements Maintaining SOPs, checklists, and quality control systems Managing linen, amenities, cleaning supplies, and equipment Controlling departmental costs in line with approved budgets Overseeing laundry operations and linen lifecycle management Identifying and reporting maintenance issues to minimise room downtime Safeguarding hotel assets through correct procedures and staff training Implementing sustainable and environmentally responsible housekeeping practices Monitoring chemical, water, and energy usage Maintaining accurate records, logs, and reports Preparing weekly and monthly housekeeping reports Supporting management with planning, forecasting, and budgeting input Criteria Qualification in Hotel Management or similar Minimum of 810 housekeeping experience in a similar senior role within a five-star property Computer literate and experience working with OPERA Cloud or similar Strong operational and technical housekeeping knowledge High level of proficiency in English and Afrikaans

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Overstrand

The catering and hospitality industry is a thriving sector in Overstrand, with a general demand for skilled professionals to cater to the growing tourism and local markets. Typically, jobs in this field require flexible working hours, as establishments often operate on varying schedules to accommodate different clientele. Generally, individuals interested in pursuing a career in catering and hospitality can expect a dynamic and rewarding work environment.

In terms of salary expectations, broad ranges vary depending on factors such as experience, company size, and industry sector. Typically, entry-level positions in the hospitality industry may fall within the R15 000 – R30 000 per month range, while more senior roles or those in larger establishments may command higher salaries, often ranging from R40 000 to R80 000 or more per month. However, these figures are only general guidelines and actual salaries can vary significantly depending on individual circumstances.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work well under pressure, attention to detail, and a strong focus on customer service. Other essential skills include food preparation and presentation, knowledge of menu planning and costing, and basic first aid training. Typically, employers also look for individuals who are flexible, adaptable, and able to work effectively as part of a team.

The catering and hospitality industry is often associated with various sectors, including the tourism industry, hotels and resorts, restaurants and bars, and event management. Financial services sector establishments, such as high-end hotels or exclusive venues, may also employ hospitality professionals in positions such as events coordinators or concierges. Other common employers include technology companies that operate cafes or restaurants on their premises, as well as manufacturing sector establishments that host corporate events.

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Career development opportunities are generally good in the catering and hospitality industry, with many employers investing in staff training and development programs. Typically, individuals who demonstrate a passion for innovation, customer service, and teamwork can progress to senior roles, such as department heads or operations managers. With experience, it’s not uncommon for individuals to move into management positions or start their own establishments.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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