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Hluhluwe: Lodge Manager posted by Bright Placements

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Job Description

Purpose of the Role To lead and oversee all aspects of the lodge’s daily operations , ensuring high-end service delivery, exceptional guest experiences, efficient business performance, and alignment with luxury safari standards and conservation values. Key Duties & Responsibilities 1. Operational Leadership Oversee all lodge departments including Front Office/Reception, Guest Services, Housekeeping, Food & Beverage, Kitchen, Maintenance, Guiding & Activities. Ensure smooth coordination and communication between departments to deliver seamless guest experiences. Monitor and uphold health, safety, hygiene, and environmental standards across the property. Maintain lodge facilities, vehicles, equipment, and infrastructure in pristine condition. 2. Guest Experience & Service Excellence Act as the face of the lodge , personally welcoming guests, hosting throughout their stay, and ensuring personalised service. Handle guest feedback, concerns, claims and special requests promptly and professionally. Create and oversee unique, memorable experiences that reflect the lodge’s luxury brand and safari environment. Provide VIP hosting and build strong guest relationships for repeat business and positive reviews. 3. Staff Leadership & Human Resources Lead, train, mentor, and motivate a multifunctional team to maintain high standards of service and professionalism. Manage staff rosters, performance appraisals, training programs, and disciplinary procedures. Foster a positive, inclusive team culture and support staff development and engagement. 4. Financial & Administrative Management Oversee budget management, cost control, revenue tracking, and financial reporting to owners or senior management. Manage stock control, procurement, and supplier relationships , ensuring optimal inventory levels. Prepare regular operational performance reports and data on occupancy, revenue, and guest satisfaction. Ensure efficient administrative systems (reservations, billing, payroll, compliance documentation). 5. Brand Standards & Compliance Ensure that service quality, SOPs, and luxury standards are consistently upheld across all guest-facing areas. Maintain compliance with legal, health & safety, and environmental requirements , including conservation and sustainability practices. 6. Conservation & Community Engagement Promote and integrate conservation values into the guest experience and lodge operations. Build positive relationships with local communities, stakeholders, and partners where relevant. Qualifications & Experience Diploma or Degree in Hospitality Management, Tourism, Business, or related field preferred. 5–7 years of progressive experience in lodge or hotel management, with significant exposure to luxury or 5-star lodge operations. Strong background in leadership, guest service excellence, financial oversight, and remote lodge management . Experience managing multicultural teams in remote environments is advantageous. Skills & Attributes Exceptional leadership, communication, and interpersonal skills. Outstanding guest-centric attitude with high emotional intelligence. Strong organisational, problem-solving, and multitasking ability. Financial acumen and administrative proficiency (MS Office, PMS systems like Opera, Panstrat, etc.). Ability to work under pressure and adapt in a remote, bush-based setting.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in The Big Five False Bay

In the False Bay region, known as The Big Five, the hospitality and catering industry is a significant sector, providing employment opportunities for many individuals. Generally, this field offers a range of job options, from entry-level positions to management roles, across various industries such as tourism, events, and corporate functions. As with any industry, trends can vary, but typically, the demand for skilled and experienced professionals remains steady.

When it comes to salaries in the catering and hospitality sector, it’s common to find a broad range of compensation depending on factors like experience, company size, and industry sector. Generally, entry-level positions may start within the R150 000 – R250 000 per annum range, while senior roles can exceed R600 000 – R1 million per annum. However, please note that these figures are only a rough guide, as actual salaries can vary significantly depending on individual circumstances.

Common skills required for catering and hospitality roles include attention to detail, excellent communication and interpersonal skills, ability to work under pressure, basic knowledge of food safety and hygiene practices, and effective time management. Many employers also place a strong emphasis on teamwork and adaptability, making these qualities highly valued in the industry.

The catering and hospitality sector is commonly found within various industries such as tourism, events, corporate functions, and financial services. These sectors offer a range of career paths, from operations roles to management positions, often involving travel, event planning, and customer service.

View Job  Hluhluwe: Lodge Manager posted by Bright Placements (PTY) Ltd

Career development opportunities abound in this field, with many employers investing in staff training and development programs. Typically, entry-level professionals can progress to senior roles within 3-5 years, while experienced individuals can take on leadership positions or transition into related fields like hotel management or food production. With the right skills and experience, it’s possible to establish a successful career in this dynamic and rewarding industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
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Hluhluwe: Lodge Manager posted by Bright Placements

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Job Description

About the Role

We are seeking an experienced and dynamic Lodge Manager to oversee the full operation of a luxury lodge environment. The successful candidate will be a strong all-rounder with a passion for guest experience, proven leadership ability, and solid business and administrative skills.

Key Responsibilities

  • Ensure exceptional guest satisfaction at all times
  • Maintain high standards of service delivery and presentation
  • Engage personally with guests to create memorable experiences
  • Oversee daily lodge operations, including front office, housekeeping, maintenance, food & beverage and guiding teams
  • Implement and monitor operational procedures and service standards
  • Lead, motivate and manage lodge staff
  • Conduct staff training, performance management and disciplinary processes
  • Handle all lodge administration and reporting
  • Manage budgets, stock control, procurement and cost management

Requirements

  • Previous senior management experience in a lodge or hospitality environment
  • Strong leadership, communication and people-management skills
  • Excellent administrative and organizational abilities
  • Solid financial understanding, budgeting and reporting experience
  • Hands-on operational experience across multiple lodge departments
  • High attention to detail and strong problem-solving ability

Qualifications

Salary & Benefits

Competitive salary package based on experience. Live-in position with private accommodation provided. Leave Cycle: 7 Days Off per Month Annual Leave

How to Apply

About Catering / hospitality Jobs in The Big Five False Bay

In the False Bay region, known as The Big Five, the hospitality and catering industry is a significant sector, providing employment opportunities for many individuals. Generally, this field offers a range of job options, from entry-level positions to management roles, across various industries such as tourism, events, and corporate functions. As with any industry, trends can vary, but typically, the demand for skilled and experienced professionals remains steady.

View Job  Hluhluwe: Lodge Manager

When it comes to salaries in the catering and hospitality sector, it’s common to find a broad range of compensation depending on factors like experience, company size, and industry sector. Generally, entry-level positions may start within the R150 000 – R250 000 per annum range, while senior roles can exceed R600 000 – R1 million per annum. However, please note that these figures are only a rough guide, as actual salaries can vary significantly depending on individual circumstances.

Common skills required for catering and hospitality roles include attention to detail, excellent communication and interpersonal skills, ability to work under pressure, basic knowledge of food safety and hygiene practices, and effective time management. Many employers also place a strong emphasis on teamwork and adaptability, making these qualities highly valued in the industry.

The catering and hospitality sector is commonly found within various industries such as tourism, events, corporate functions, and financial services. These sectors offer a range of career paths, from operations roles to management positions, often involving travel, event planning, and customer service.

Career development opportunities abound in this field, with many employers investing in staff training and development programs. Typically, entry-level professionals can progress to senior roles within 3-5 years, while experienced individuals can take on leadership positions or transition into related fields like hotel management or food production. With the right skills and experience, it’s possible to establish a successful career in this dynamic and rewarding industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

View Job  Stellenbosch: Restaurant Manager - Stellenbosch posted by Tanya Serra Food, Wine, Hospitality Recruitment

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Keep track of all your job applications in a spreadsheet, including company names and application dates.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Posted in Jobs in Hluhluwe, Jobs in The Big Five False Bay

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