Hout Bay: GM Administrator Eastern Cape Applications ONLY posted by CFS Recruitment

About the Role

The GM Administrator provides comprehensive administrative support to the General Manager, ensuring the smooth operation of the office and efficient management of daily activities in a fast-paced travel, leisure, tourism and hospitality environment.

Key Responsibilities

• Manage the General Manager’s diary, scheduling appointments, meetings and travel arrangements in an organised and timely manner.
• Prepare, proofread and distribute correspondence, reports, presentations and other documentation as required.
• Act as the primary point of contact for internal and external stakeholders, handling enquiries professionally and directing them appropriately.
• Coordinate logistics for meetings, events and business travel, ensuring all arrangements are efficient and cost-effective.
• Maintain accurate records, filing systems and databases to support business operations and compliance requirements.
• Assist with the preparation and monitoring of budgets, invoices and expense claims related to the General Manager’s office.
• Support project coordination activities, tracking progress and liaising with relevant departments to meet deadlines.
• Ensure confidentiality and security of sensitive information at all times.
• Contribute to continuous improvement of administrative processes and office systems.

Requirements

• National Senior Certificate or equivalent qualification.
• Formal qualification in Business Administration or Office Management is advantageous.

Experience

• Minimum of three years’ experience in an administrative or executive support role, preferably within travel, leisure, tourism or hospitality sectors.
• Proven experience managing complex diaries and coordinating travel arrangements.
• Experience in preparing formal documents and reports with a high degree of accuracy.

Knowledge and Skills

• Excellent written and verbal communication skills in English.
• Strong organisational and time management skills with the ability to prioritise tasks effectively.
• Proficiency in Microsoft Office Suite including Word, Excel, Outlook and PowerPoint.
• Attention to detail and a high level of accuracy in all work undertaken.
• Ability to work independently as well as part of a team.
• Discretion and integrity in handling confidential information.
• Customer-focused approach with strong interpersonal skills.

Preferred Qualifications

• Additional qualifications or training related to travel and tourism administration.
• Familiarity with industry-specific software or booking systems.
• Experience working in a multicultural or international environment.

Working Conditions

• This role is office-based within the Eastern Cape region.
• Standard full-time hours apply, with occasional flexibility required to meet business needs.
• The post may require some travel within the region depending on business requirements.
• The working environment is professional, with the need to manage multiple competing priorities in a dynamic sector.

Salary & Benefits

Not specified.