The successful candidate will provide administrative support to management while acting as a key link between the property and outsourced financial services, ensuring accurate record keeping, compliance, and efficient day-to-day administration. Candidate Responsibilities: Maintain employee files, records, and staff information Process, track, and file staff leave applications Maintain and update staff rosters and attendance records for payroll purposes Handle payroll-related queries in conjunction with management Support staff training initiatives and related administration Manage the staff clock-in system Assist with employee onboarding and offboarding administration Manage and reconcile petty cash, till floats, and change requests Update and distribute daily revenue reports to management and relevant departments Monitor daily bank balances and provide updates to senior management Conduct and reconcile daily cash-ups and review Night Audit Packs for discrepancies Collate, verify, and file invoices, receipts, and supporting documentation Scan and submit supplier invoices and summaries for processing Audit distribution folios and ensure balancing procedures are completed accurately Provide reservations teams with payment, refund, and deposit breakdowns where required Track and administer porterage payments, commissions, bonuses, and tips distributions Assist the Stock Controller when required Manage and maintain company licences, registrations, and compliance documentation Coordinate reminders for equipment servicing and maintenance schedules Assist with planning and coordination of internal company events Safeguard important company documents and records Provide administrative support to senior management where required Manage postal mail and company correspondence Liaise with suppliers and service providers when required Conduct supply runs where necessary Maintain accurate filing systems and ensure all company documentation is securely stored Core Criteria: Previous experience within administration, bookkeeping, or hotel administration essential Strong organisational and time management skills Excellent attention to detail and accuracy Ability to manage multiple tasks simultaneously in a fast-paced environment Strong administrative and record-keeping abilities Good communication and interpersonal skills Ability to maintain confidentiality and professionalism at all times Computer literacy including Microsoft Office essential Experience within a hospitality environment advantageous Ability to work independently and take initiative Reliable, trustworthy, and highly organised Package: Retirement Fund and Disability Cover Staff meals provided while on shift Annual leave entitlement Potential annual bonus structure Participation in monthly staff tip pool Standard office hours, Monday to Friday This is a live-out position.

Cash: Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures Ensure all cash ups balance with the banking The drop safe must be always locked and the key kept by the Admin Controller. Cash float must be checked and all spare keys for the floats must be kept at a safe place sealed in packets in the safe. Cash floats must always balance, and the Admin Controller must take full responsibility for the safe When cash ups are done, ensure that the cashiers balance. If there are shortages or over banking, this needs to be investigated and relevant corrective action taken Administration: Control the standard of Administration and Procedures in the Store and enforce the relevant disciplines to maintain these standards Prepare requisitions to replenish stock Ensure daily morning file is done as per the filing procedures. All filing duties are: Cash Control File, Petty Cash File, Stock Control File 1, Stock Control File 2, Personnel File & Internal Request file. Make sure all slips are signed with the necessary signature/s including over-rides, voids, and refunds, till open and so on. Ensure that reports are up to date. To be addressed on a daily basis. Start of Day Reports. Authorizing all transactions – 5A level. Lay-byes are the responsibility of the Admin Controller and the Cashiers. These must be checked, and spot checks must be done. Admin Controller to make sure all RTS is done on a regular basis Spot checks on Cashiers to be conducted Controlling of the change daily. General filing of memos and correspondence Data capturing of stock received and sent from branch. Housekeeping: Maintain cleanliness in back office. Maintain cleanliness at the Cash Desk area and return merchandise to the floor Security / Risk: Manage the security of the back office and front cash desk. Ensure tags are secured in the store if not attached to merchandise Ensuring that Health & Safety standards are met Prevent shrinkage by ensuring all company processes and procedures are implemented Customer Services: Train staff in customer service at the cash desk Assist customers with enquiries and complaints Continuously satisfy customer needs and attract clientele People Management: Manage performance and development of cash desk staff Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary Manage time and attendance of staff Job Requirements : Matric Certificate. NQF 5 Certificate in Retail/Business Administration. Valid Drivers License – Code 8 unendorsed (preferable) Computer Literate: Word and Excel. 2 – 5 years in relevant sales / cashier environment

Cash: Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures Ensure all cash ups balance with the banking The drop safe must be always locked and the key kept by the Admin Controller. Cash float must be checked and all spare keys for the floats must be kept at a safe place sealed in packets in the safe. Cash floats must always balance, and the Admin Controller must take full responsibility for the safe When cash ups are done, ensure that the cashiers balance. If there are shortages or over banking, this needs to be investigated and relevant corrective action taken Administration: Control the standard of Administration and Procedures in the Store and enforce the relevant disciplines to maintain these standards Prepare requisitions to replenish stock Ensure daily morning file is done as per the filing procedures. All filing duties are: Cash Control File, Petty Cash File, Stock Control File 1, Stock Control File 2, Personnel File & Internal Request file. Make sure all slips are signed with the necessary signature/s including over-rides, voids, and refunds, till open and so on. Ensure that reports are up to date. To be addressed on a daily basis. Start of Day Reports. Authorizing all transactions – 5A level. Lay-byes are the responsibility of the Admin Controller and the Cashiers. These must be checked, and spot checks must be done. Admin Controller to make sure all RTS is done on a regular basis Spot checks on Cashiers to be conducted Controlling of the change daily. General filing of memos and correspondence Data capturing of stock received and sent from branch. Housekeeping: Maintain cleanliness in back office. Maintain cleanliness at the Cash Desk area and return merchandise to the floor Security / Risk: Manage the security of the back office and front cash desk. Ensure tags are secured in the store if not attached to merchandise Ensuring that Health & Safety standards are met Prevent shrinkage by ensuring all company processes and procedures are implemented Customer Services: Train staff in customer service at the cash desk Assist customers with enquiries and complaints Continuously satisfy customer needs and attract clientele People Management: Manage performance and development of cash desk staff Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary Manage time and attendance of staff Job Requirements : Matric Certificate. NQF 5 Certificate in Retail/Business Administration. Valid Drivers License – Code 8 unendorsed (preferable) Computer Literate: Word and Excel. 2 – 5 years in relevant sales / cashier environment