Job Description
About the Role
We are seeking a highly skilled and motivated Field Service Technician to join our team in the Western Cape region. As a key member of our sales and service team, you will be responsible for driving business growth through strong customer relationships, technical expertise, and sales acumen.
Key Responsibilities
- Communicates professionally with customers daily, both verbally and via email.
- Builds and maintains strong relationships with existing and new customers to support business growth.
- Identifies new prospects and conducts cold-calling activities to generate business opportunities.
- Sets and pursues ambitious sales targets while generating new pump sales.
- Drives field service growth, including securing active service contracts.
- Tracks previous services completed and encourages repeat servicing with the company.
- Generates service and repair sales for the company’s workshops.
- Generates sales of pumps, spares, and pump systems.
- Provides on-site problem-solving and technical support.
- Installs and repairs vacuum pumps and systems on-site.
- Develops and implements sales strategies in collaboration with the sales team.
- Completes weekly and monthly reports accurately and timeously.
- Builds relationships with key stakeholders, including Technicians, Engineers, Maintenance Managers, Consultants, Contractors, Distributors, and End Users.
- Provides accurate and consistent feedback to management.
Requirements
- Matric.
- Electrical Eng ND/Mechanical Eng ND/Mechatronics Eng ND or Millwright trade.
- Fully bilingual.
- First Language Afrikaans, as the client base prefers to communicate in Afrikaans.
- Strong technical background in vacuum pumps, blowers, water pumps, and compressors.
Qualifications
No formal education/certifications are required for this role.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Engineering Management Jobs in Western Cape
In Western Cape, South Africa, the demand for skilled Engineering Management professionals is consistently high, with a strong focus on supporting the growth and development of various industries. Typically, these roles are found in sectors such as technology, manufacturing, and energy, where complex systems and processes require expert oversight. Generally, companies in these industries seek out candidates who can effectively manage teams, drive innovation, and ensure operational efficiency.
For Engineering Management positions in Western Cape, the salary range is broad and can vary significantly depending on factors like experience, company size, and industry sector. Typically, entry-level roles may start within a broad range of R500 000 to R1 million per annum, while senior positions can command salaries upwards of R2 million to R5 million or more. However, it’s essential to note that these are general estimates, and actual salaries can differ significantly based on individual circumstances.
Common skills for Engineering Management roles include: project management methodologies; technical expertise in areas such as mechanical engineering, electrical engineering, or civil engineering; leadership and team management skills; excellent communication and problem-solving abilities; proficiency in engineering software and tools; data analysis and interpretation skills; and strategic thinking and planning capabilities. Often, companies also value candidates with experience in lean manufacturing, Six Sigma, or other quality control methodologies.
Engineering Management roles are commonly found in industries such as technology, where innovation and R&D drive business success, financial services, where complex systems require expert management, and manufacturing, where operational efficiency is critical to competitiveness. In these sectors, engineers manage cross-functional teams, develop and implement process improvements, and ensure compliance with regulatory requirements.
For career development, Engineering Management roles offer a range of opportunities for growth and advancement. Typically, senior positions lead to roles such as Director of Engineering or Head of Operations, where candidates can leverage their technical expertise and leadership skills to drive business strategy. Often, promotions also involve taking on additional responsibilities, such as leading large-scale projects or overseeing multiple teams.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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