Hospitality and Outdoor New Vacancy Assistant Lodge Manager Luxury Lodge Gansbaai Western Cape This Assistant Lodge Manager role suits a hospitality professional who thrives in a luxury lodge environment and is passionate about exceptional guest experiences. Moreover, by working closely with senior management, the successful candidate helps drive the smooth daily operation of the lodge while upholding high service and presentation standards across all departments. The Assistant Lodge Manager supports operational leadership by coordinating front-of-house activities, overseeing service delivery, and serving as a visible host to guests throughout their stay. In addition, the role places a strong emphasis on personalised service, attention to detail, and proactive problem-solving so that every guest interaction feels memorable and seamless. This role requires a confident leader who is hands-on, people-focused, and operationally strong. Furthermore, the successful candidate will support staff supervision, training, and performance management while fostering a professional and motivated team culture. At the same time, the Assistant Lodge Manager will work closely with housekeeping, food and beverage, maintenance, and guiding teams to maintain consistent service levels and strong operational efficiency. In addition, the Assistant Lodge Manager supports quality control through daily lodge inspections, adherence to standard operating procedures, and sustainable hospitality practices. Meanwhile, the role also demands flexibility, as shifts may vary according to operational needs. Overall; this opportunity offers strong career growth for an experienced hospitality professional who wants to advance in a high-end lodge setting and takes pride in delivering refined, guest-centric service. Key Responsibilities & Requirements Oversee daily lodge operations and guest services Deliver and maintain luxury hospitality standards Coordinate between front-of-house and operational departments Lead; train, and motivate lodge staff Handle guest feedback and resolve issues professionally Previous experience in luxury lodge or hotel management Strong leadership, communication, and service skills Package Salary: R22 000 R27 000 gross per month Live-out position with staff accommodation available in town at R3500 per month Start Date: ASAP To apply: Below/job/assistant-lodge-manager-luxury-hospitality-2/

? NOW HIRING: Assistant Lodge Manager KZN Game Reserve ? Join a 5 private game lodge and gain hands-on experience in all aspects of lodge management! Prefer someone with ties / roots in KZN! Whats on offer : Live-in role in a stunning reserve Strong career growth opportunity Work with a passionate, close-knit team ? Were looking for : Hospitality qualification 2+ years management experience Strong guest service & leadership skills Energetic, organized & professional personality ? Salary : R13K R15K (DOE) + Accommodation

Skills & Experience A minimum of 4 years of work experience ideally two years as a trainee and in a well-recognized five-star hotel or world-class lodge as an assistant manager. Exceptional Food and Beverage knowledge Financial management ability. High standards of service excellence and a passion for the industry. Awareness of dietaries and allergies. Attention to detail. Excellent English reading, writing, and speaking ability. A second language will be preferred. Excellent computer literacy (MS Word, Excel Outlook, Internet). Excellent management ability and communication skills. Co-operative and flexible. A developmental approach to staff. Ability to remain calm under pressure. Resourceful and solution-oriented. A clear understanding of basic labour law and disciplinary procedures Assertiveness, patience, and good organisational skills. Citizenship or valid working visa.

Ideal candidate speaks fluent English, has a hospitality degree, and minimum of two years of entry level management experience (ideally in 5* environment). Preference for candidate with strong, friendly personality, which can host guests and simultaneously command respect. Preference for strong administration skills. This is a great position for a younger candidate to gain hands-on experience in a five star lodge in all aspects of lodge operations. Because position stands in as lodge manager, candidate must come with some prior management experience and maturity.

NOW HIRING: Assistant Lodge Manager – KZN Game Reserve Join a 5⭐ private game lodge and gain hands-on experience in all aspects of lodge management! Prefer someone with ties / roots in KZN! ✨ What’s on offer : • Live-in role in a stunning reserve • Strong career growth opportunity • Work with a passionate, close-knit team We’re looking for : ✔️ Hospitality qualification ✔️ 2 years management experience ✔️ Strong guest service & leadership skills ✔️ Energetic, organized & professional personality Salary : R13K – R15K (DOE) Accommodation

Hospitality and Outdoor – New Vacancy – Assistant Lodge Manager Luxury Lodge – Gansbaai – Western Cape This Assistant Lodge Manager role suits a hospitality professional who thrives in a luxury lodge environment and is passionate about exceptional guest experiences. Moreover, by working closely with senior management, the successful candidate helps drive the smooth daily operation of the lodge while upholding high service and presentation standards across all departments. The Assistant Lodge Manager supports operational leadership by coordinating front-of-house activities, overseeing service delivery, and serving as a visible host to guests throughout their stay. In addition, the role places a strong emphasis on personalised service, attention to detail, and proactive problem-solving so that every guest interaction feels memorable and seamless. This role requires a confident leader who is hands-on, people-focused, and operationally strong. Furthermore, the successful candidate will support staff supervision, training, and performance management while fostering a professional and motivated team culture. At the same time, the Assistant Lodge Manager will work closely with housekeeping, food and beverage, maintenance, and guiding teams to maintain consistent service levels and strong operational efficiency. In addition, the Assistant Lodge Manager supports quality control through daily lodge inspections, adherence to standard operating procedures, and sustainable hospitality practices. Meanwhile, the role also demands flexibility, as shifts may vary according to operational needs. Overall, this opportunity offers strong career growth for an experienced hospitality professional who wants to advance in a high-end lodge setting and takes pride in delivering refined, guest-centric service. Key Responsibilities & Requirements Oversee daily lodge operations and guest services Deliver and maintain luxury hospitality standards Coordinate between front-of-house and operational departments Lead, train, and motivate lodge staff Handle guest feedback and resolve issues professionally Previous experience in luxury lodge or hotel management Strong leadership, communication, and service skills Package · Salary: R22 000 – R27 000 gross per month · Live-out position with staff accommodation available in town at R3500 per month Start Date: ASAP To apply: Below/job/assistant-lodge-manager-luxury-hospitality-2/

Academic Qualifications and Background Diploma or equivalent in Hospitality Management / Leadership Extensive Background in Lodge Operations Valid code 8 drivers license with PDP Work Experience 5 years of previous experience in overseeing operations of a luxury 5-Star Lodge Job technical Skills Proficient in International styles of service Proficient in the application of Up-Sell and Cross-Sell strategies Proficient in property specific management software Proficient in the application of Financial good practice Proficient in the management of the various booking channels Proficient user of Microsoft Office software applications Personal Qualities High degree of confidentiality and protection of sensitive information Committed to creating environments and systems that enable the delivery of exceptional and personalized services Create a work environment that encourages high levels of engagement with the company Persistent in establishing effective systems and process activities Does not make judgement about people based on their views, preferences, habits and behaviours Demonstrates exceptional levels of integrity, fairness and empathy Ability to work independently without receiving detailed instructions Presents impeccable grooming and deportment Emotionally stable, even tempered and calm when faced with challenges Maintains positive outlook in most challenging situations and circumstances Business Values Embraces, supports and models organizational values and culture

Key Responsibilities The Assistant Lodge Managers role is to assist the lodge manager in managing the lodge and creating a profound guest experience in line with the lodges service vision and creative concepts. – Report to the Lodge Manager – Ensure ultimate guest relations in the lodge and maintain the "at home" personal attention levels. – Management and training of the lodge staff per the Standard of Excellence. – Maintain the highest housekeeping, maintenance, and gardening standards to ensure that all areas are kept clean and tidy and that style and design are not eroded. – Effective financial management through the administration of orders and effective stock control. – Effective daily administration of the concierge and reception duties. – Maintenance of the guest database to achieve service excellence. – Ensuring that the guest and service areas of the lodge are kept clean, tidy, and in the right place. – Ensuring the quality and care of equipment and products. – Active participation, effective communication, and support of conservation message and purpose. – All roles at may be required to perform other tasks as reasonably requested from time to time and as required by the business and/or operation. We foster a culture of collaboration and, with this, supports the multi-skilling of staff. Skills & Experience – A minimum of 4 years of work experience ideally two years as a trainee and in a well recognized five-star hotel or world-class lodge as an assistant manager. – Exceptional Food and Beverage knowledge – Financial management ability. – High standards of service excellence and a passion for the industry. – Awareness of dietaries and allergies. – Attention to detail. – Excellent English reading, writing, and speaking ability. A second language will be preferred. – Excellent computer literacy (MS Word, Excel Outlook, Internet). – Excellent management ability and communication skills. – Co-operative and flexible. – A developmental approach to staff. – Ability to remain calm under pressure. – Resourceful and solution-oriented. – A clear understanding of basic labour law and disciplinary procedures – Assertiveness, patience, and good organisational skills. – Citizenship or valid working visa.

Requirements: Diploma or equivalent in Hospitality Management / Leadership Extensive Background in Lodge Operations At least 3 years of previous experience in overseeing operations of a luxury 5* Lodge Proficient in International styles of service Proficient in the application of Up-Sell and Cross-Sell strategies Proficient in property specific management software Proficient in the application of Financial good practice Proficient in managing various booking channels Code 8 Drivers license with PDP Proficient in Microsoft packages such as Excel, Word, Outlook Ability to anticipate future circumstances, conditions and requests and use these scenarios to plan for the future Ability to communicate detailed information and instruction to others Operates comfortably in an environment of high levels of ambiguity Ability to recognise safety or security concerns High degree of confidentiality and protection of sensitive information Committed to creating environments and systems that enable the delivery of exceptional and personalised services Works to create a work environment that encourages high levels of engagement with the company Persistent in establishing effective systems and process activities Effective in creating and fostering an environment of collaboration and commitment Demonstrates exceptional levels of integrity, fairness and empathy Presents impeccable grooming and deportment Embraces, supports and models organisational values and culture

This private, conservation-driven safari destination is known for its luxury lodge operations, exceptional guest experiences, and strong commitment to wildlife conservation and sustainability. They are looking for a highly organised, service-focused leader with strong operational oversight skills, the ability to manage diverse teams, and a calm, hands-on approach to delivering seamless five-star hospitality in a remote bush environment. Candidate Responsibilities: Measure and enhance overall guest satisfaction, including managing special requests. Monitor Guest Feedback metrics on platforms such as Guest Revu and Trip Advisor. Assistant the lodge manager to oversee day-to-day lodge team service operations. Uphold and elevate the service standards provided by the lodge team. Ensure effective supervision and management of lodge operations in the absence of the lodge manager. Coordinate departmental teams to optimize guest service delivery. Conduct targeted training sessions to enhance technical and soft skills of lodge team members in coordination with the lodge manager Achieve quality improvement targets set by management. Develop comprehensive policies, processes, and standards governing lodge team activities. Manage cash handling to minimize variances within acceptable limits. Maintain effective stock management. Identify and implement cost-saving opportunities. Maintain and ensure the upkeep of lodge equipment through preventative maintenance. Take responsibility for the overall performance of lodge functions in the absence of the lodge manager. Core Criteria: 3-5 years experience in lodge management or guest relations at a 5 star establishment. Degree/Diploma in Hotel Management Valid driver's license Good working knowledge of POS/PMS systems High level of attention to detail Strong leadership and organisational skills Excellent communication and interpersonal skills This is a live-in position 21 days on/7 days off work cycle

Assistant Lodge Manager. Large Luxury 5* Game Lodge Limpopo Key responsibilities include: Acting Lodge Manager in the absence of the Lodge Manager. Take full responsibility for the management of the following teams. Front of House: Inspire, stimulate and lead the FOH team Maintain the Pan FOH system Day Sheets / Rooming List / Arrival Report Reception, Curio Shop and Switch Board Banking, Invoices and Gratuities Welcome & Good Bye Site Inspections – Show Time Guest Feedback – Centricity Feedback system Housekeeping: Inspire, stimulate and lead the Housekeeping team Maintain the Housekeeping standards with in the Lodge Spot check of rooms & turndowns Staff Uniform Control Lodge Maintenance: Inspire, stimulate and lead the Lodge Maintenance team Control and supervise the Lodge Maintenance teams Work closely with the Reserve Maintenance Manager Preventative maintenance service schedules Staff Accommodation Understanding of building, refrigeration, electricity, air conditioners, gardening, pool care, firefighting equipment & vehicles Pest Control 2. Health & Safety: Work closely with the Reserve Security Manager on the Health & Safety management of the Lodge Head up the Lodge Health & Safety committee Risk assessments for the Lodge Firefighting equipment / drill Provide a safe working environment for all staff Other Finance & Budgeting: This includes compiling monthly reports, participate in the budget process and managing budget lines. Budget expenditure & control Monthly finance meeting Human Resources: Staff development and training Staff management Staff welfare & staff morale Inspire, stimulate and lead the team and maintain discipline Manage leave cycles and training files Knowledge of food & beverage Hosting of guest Guest Delight and bush banqueting Ensure any negative guest feedback is addressed and solutions found Assist Head Ranger / Snr Ranger team with Vehicle Inspections Go on Safari to ensure that we deliver on our safari experience Relationship with Kapama community, owners, suppliers Outline of ideal candidate profile & skills: 3. Leadership • Strong leadership & mentoring skills – Listen, Inspire and Empower the team to perform their duties to the best of their ability and according to company standards • Strong management skills • Problem solving skills Personality • Excellent communication and interpersonal skills (listening skills, verbal communication etc) • Positive attitude, Self-motivated, Confident • Sense of humour • Sense of adventure Specific Job Skills • Strong people skills • Structured manager with experience of leading diverse teams • Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience, and the ability to provide that experience • Ability to work under pressure and to tight deadlines • Practical with some experience in maintenance • Competent financial and IT skills • High energy levels & drive to get things done • Planning & organizing • An appreciation of other cultures. • Introduce new ideas that will enhance the department and its activities Computer Skills • IT Skills • Computer literate Literacy and Numeracy • Fluent in English (speak, read and write) • Excellent literacy skills (writing of emails, viewing web pages) 4. Team Player Ability • Flexibility • Strong time-management skills • Demonstrable team member qualities Qualifications and experience required: • Minimum 5 years Management experience in a 5 star boutique operation or Big 5 reserve with in a similar lodge environment • Hospitality management qualification • Strong Operational and Financial experience • High Emotional Intelligence • Hospitality and service training experience • Room Division Experience • Practical with some experience in maintenance • Valid drivers license and own transport Salary & other package details: • Monthly package- negotiable depending on experience and qualifications • Live-in position with meals on duty • Pension fund • Staff Lodge nights • Work cycle – 21 days – 7 days off • Annual leave – 15 days Salary R 40 000 including accommodation. Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

Minimum Requirements 35 years experience in a similar hospitality management role. Previous experience within a luxury lodge or safari environment preferred. Strong operational understanding of Rooms Division and lodge operations. Excellent leadership, communication, and problem-solving skills. Proficient in Opera / Opera Cloud systems. Remuneration & Benefits Live-in accommodation Meals while on duty Uniforms Provident Fund Optional Medical Aid contribution Important Information This position is not ideal for candidates with school-going children due to the lodges remote location. No pets permitted on the reserve. All successful candidates will be subject to reference, background, and criminal record checks.

Overview The Assistant Lodge Manager supports the overall management and day-to-day operation of a luxury safari lodge, ensuring exceptional guest experiences and smooth operational delivery across all departments. This role acts as the operational second-in-command to the Lodge Manager and plays a key role in maintaining high hospitality standards, staff performance, and guest satisfaction. The successful candidate will be highly guest-focused, operationally strong, and capable of leading from the front in a fast-paced luxury hospitality environment. In the absence of the Lodge Manager, the Assistant Lodge Manager will assume full responsibility for lodge operations and team leadership. Key Responsibilities Guest Experience & Hosting Deliver exceptional guest service throughout the full guest journey, including arrivals, departures, meals, and daily interactions. Build meaningful relationships with guests and ensure a personalised luxury hospitality experience. Resolve guest concerns promptly and professionally to maintain high satisfaction levels. Ensure service standards are consistently maintained across all guest touchpoints. Lodge Operations & Oversight Coordinate and oversee the daily operation of all lodge departments. Conduct regular quality control checks to ensure operational standards and procedures are followed. Maintain effective communication between departments to ensure seamless guest experiences. Support operational planning and daily lodge readiness. Team Leadership & Staff Development Assist with the supervision and leadership of a multidisciplinary hospitality team. Support staff scheduling, shift planning, and daily operational briefings. Provide ongoing coaching, mentorship, and on-the-floor training to team members. Promote a positive team culture focused on service excellence and accountability. Administrative & Operational Management Assist with reporting, administration, and operational record keeping. Support stock management, procurement coordination, and cost control measures. Monitor operational expenses and assist with maintaining financial discipline. Step into the role of acting Lodge Manager when required, overseeing all lodge operations and decision-making. Health, Safety & Emergency Management Ensure compliance with lodge health, safety, and operational procedures. Handle incidents, emergencies, and operational challenges calmly and efficiently. Support the implementation and maintenance of safety standards for guests and staff. Minimum Requirements Minimum 2 years’ experience in a luxury lodge, boutique hotel, or high-end hospitality environment. Grade 12 / National Senior Certificate. Diploma or Degree in Hospitality Management advantageous. Strong understanding of luxury hospitality operations and guest service standards. Excellent leadership, communication, and interpersonal skills. Strong organisational, problem-solving, and time-management abilities. Ability to remain calm under pressure and manage multiple priorities. Financial awareness and basic budgeting experience advantageous. Desired Attributes Naturally warm and guest-oriented personality. Hands-on leadership style with strong attention to detail. Passion for hospitality and delivering memorable guest experiences. Professional, adaptable, and operationally driven. Ability to thrive in a remote lodge environment.