Assistant Management Couple – Luxury Private Game Reserve – Stormvlei, Wc | Ah
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?? Assistant Management Couple – Luxury Private Game Reserve – Stormvlei, WC ?? Role Overview: A hands-on opportunity for an experienced Assistant Management Couple at a luxury private game reserve in Stormvlei, Western Cape. This live-in position is suited to a couple where one partner fulfills the role of Field Guide, General Maintenance and Management Support, while the other oversees Reservations, Administration, and Management Support. The role requires professionalism, flexibility, and a genuine passion for hospitality, conservation, and exceptional guest experiences. ? Package & Benefits: R25,000 R35,000 negotiable depending on experience Live-in position with on-site accommodation provided Utilities included Opportunity to grow within a unique luxury hospitality environment ? Position 1: Field Guide & General Maintenance (Partner 1) ? Key Responsibilities: ? Field Guiding & Guest Experience Conduct guided game drives and nature walks (where qualified) Interpret wildlife, ecology, and conservation for guests Ensure guest safety during all activities Create memorable, personalised guest experiences ? Reserve & Lodge Maintenance General maintenance of property infrastructure, vehicles, and equipment Basic plumbing, electrical, and mechanical tasks Maintain reserve roads, signage, and outdoor areas Assist with reserve management where required ? Operational Support Guest and staff transfers and logistics Support lodge operations during busy periods Work closely with management to ensure smooth daily operations ? Requirements: Valid FGASA qualification (minimum Level 1 preferred) PDP and valid drivers licence Practical maintenance skills (hands-on and solutions-driven) Strong communication and guest-facing skills Physically fit and able to work flexible hours Previous lodge or reserve experience essential ? Position 2: Reservations, Administration & Management Assistant (Partner 2) ? Key Responsibilities: ? Reservations & Guest Communication Manage reservations, enquiries, and confirmations Handle booking systems, rates, and availability Communicate with guests before, during, and after their stay Liaise with agents and tour operators Hosting of guests from time to time ? Administration & Office Management General lodge administration and filing Assist with invoicing, payments, and financial admin Prepare reports for management Maintain guest records and operational documentation ? Management Support Assist management with daily operations Coordinate staff schedules and logistics Support guest check-ins, check-outs, and special requests Ensure brand standards and guest expectations are upheld ? Requirements: Previous reservations and hospitality administration experience Nightsbridge or similar booking platform experience essential Strong computer literacy (email, booking systems, Excel/Google Workspace) Excellent written and verbal communication skills Highly organised, detail-oriented, and professional Ability to work independently and handle pressure Luxury hospitality experience preferred ? Couple Requirements: Proven experience working together in a lodge or hospitality environment Strong teamwork and communication skills Professional, guest-focused, and adaptable Dedicated and seeking long-term placement Willingness to live on-site in a semi-remote environment Willingness to work longer and irregular hours Valid South African work permits (if applicable) If you do not hear from us within 7 working days, please consider your application unsuccessful.
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