Assistant Lodge Management Couple Location: Private Game Reserve / Luxury Lodge Western Cape Start Date: As soon as possible Accommodation: On-site accommodation provided Overview We are seeking a dynamic and experienced couple to join our luxury private game reserve. This is a hands-on role suited to a couple where one partner fulfils the role of Field Guide, General Maintenance and Management support ; and the other oversees Reservations; Administration, and Management Support . This position requires professionalism, flexibility, and a genuine passion for hospitality, conservation, and exceptional guest experiences. Position 1: Field Guide & General Maintenance (Partner 1) Key Responsibilities Field Guiding & Guest Experience Conduct guided game drives and nature walks (where qualified) Interpret wildlife, ecology, and conservation to guests Ensure guest safety during activities Create memorable, personalised guest experiences Reserve & Lodge Maintenance General maintenance of property infrastructure, vehicles, and equipment Basic plumbing, electrical, and mechanical tasks Maintain reserve roads, signage, and outdoor areas Assist with reserve management where required Operational Support Guest and staff transfers and logistics Support lodge operations during busy periods Work closely with management to ensure smooth daily operations Requirements Valid FGASA qualification (minimum Level 1 preferred) PDP and valid drivers licence Practical maintenance skills (hands-on and solutions-driven) Strong communication and guest-facing skills Physically fit and able to work flexible hours Previous lodge or reserve experience essential Position 2: Reservations, Administration & Management Assistant (Partner 2) Key Responsibilities Reservations & Guest Communication Manage reservations, enquiries, and confirmations Handle booking systems, rates, and availability Communicate with guests before, during, and after their stay Liaise with agents and tour operators Hosting of guests from time to time Administration & Office Management General lodge administration and filing Assist with invoicing, payments, and financial admin Prepare reports for management Maintain guest records and operational documentation Management Support Assist management with daily operations Coordinate staff schedules and logistics Support guest check-ins, check-outs, and special requests Ensure brand standards and guest expectations are upheld Requirements Previous reservations and hospitality administration experience Nightsbridge or similar booking platform experience essential Strong computer literacy (email, booking systems, Excel/Google Workspace) Excellent written and verbal communication skills Highly organised, detail-oriented, and professional Ability to work independently and handle pressure Luxury hospitality experience preferred Couple Requirements Proven experience working together in a lodge or hospitality environment Strong teamwork and communication skills Professional; guest-focused, and adaptable Dedicated and looking for long term placement Willingness to live on-site in a semi remote environment Willingness to work longer and irregular hours Valid South African work permits (if applicable) Position suited to a couple without dependants Package & Benefits Competitive combined salary (based on experience) On-site accommodation provided Utilities included Opportunity to grow within a unique luxury hospitality environment ? To apply: Please send both CVs to Apply Below PLEASE DO NOT APPLY IF YOU DO NOT MEET THE CRITERIA AS YOUR APPLICATION WILL NOT BE CONSIDERED.

Assistant Lodge Management Couple Location: Private Game Reserve / Luxury Lodge – Western Cape Start Date: As soon as possible Accommodation: On-site accommodation provided Overview We are seeking a dynamic and experienced couple to join our luxury private game reserve. This is a hands-on role suited to a couple where one partner fulfils the role of Field Guide, General Maintenance and Management support , and the other oversees Reservations, Administration, and Management Support . This position requires professionalism, flexibility, and a genuine passion for hospitality, conservation, and exceptional guest experiences. Position 1: Field Guide & General Maintenance (Partner 1) Key Responsibilities Field Guiding & Guest Experience Conduct guided game drives and nature walks (where qualified) Interpret wildlife, ecology, and conservation to guests Ensure guest safety during activities Create memorable, personalised guest experiences Reserve & Lodge Maintenance General maintenance of property infrastructure, vehicles, and equipment Basic plumbing, electrical, and mechanical tasks Maintain reserve roads, signage, and outdoor areas Assist with reserve management where required Operational Support Guest and staff transfers and logistics Support lodge operations during busy periods Work closely with management to ensure smooth daily operations Requirements Valid FGASA qualification (minimum Level 1 preferred) PDP and valid driver’s licence Practical maintenance skills (hands-on and solutions-driven) Strong communication and guest-facing skills Physically fit and able to work flexible hours Previous lodge or reserve experience essential Position 2: Reservations, Administration & Management Assistant (Partner 2) Key Responsibilities Reservations & Guest Communication Manage reservations, enquiries, and confirmations Handle booking systems, rates, and availability Communicate with guests before, during, and after their stay Liaise with agents and tour operators Hosting of guests from time to time Administration & Office Management General lodge administration and filing Assist with invoicing, payments, and financial admin Prepare reports for management Maintain guest records and operational documentation Management Support Assist management with daily operations Coordinate staff schedules and logistics Support guest check-ins, check-outs, and special requests Ensure brand standards and guest expectations are upheld Requirements Previous reservations and hospitality administration experience Nightsbridge or similar booking platform experience essential Strong computer literacy (email, booking systems, Excel/Google Workspace) Excellent written and verbal communication skills Highly organised, detail-oriented, and professional Ability to work independently and handle pressure Luxury hospitality experience preferred Couple Requirements Proven experience working together in a lodge or hospitality environment Strong teamwork and communication skills Professional, guest-focused, and adaptable Dedicated and looking for long term placement Willingness to live on-site in a semi remote environment Willingness to work longer and irregular hours Valid South African work permits (if applicable) Position suited to a couple without dependants Package & Benefits Competitive combined salary (based on experience) On-site accommodation provided Utilities included Opportunity to grow within a unique luxury hospitality environment To apply: Please send both CVs to Apply Below PLEASE DO NOT APPLY IF YOU DO NOT MEET THE CRITERIA AS YOUR APPLICATION WILL NOT BE CONSIDERED.

Duties Oversee day to day hotel operations, ensuring exceptional guest experiences. Support & inspire department teams to maintain hight service standards Assist in implementing and maintaining efficient operational procedures Champion a guest centric culture across all areas of the property Manage guest feedback and resolve concerns Ensure compliance with financial protocols, labour legislation and administrative requirements Work closely with General Mangers to ensure smoot seasonal operations Foster a collaborative and inclusive work environment Build strong relationships with local suppliers, fisherman and artisans Requirements: Proven stable work history within the hospitality industry A complementary couple with strong experience across F&B management, Front Office, Reservations & Housekeeping South African residency essential Hotel school qualification Minimum 5 years senior hotel & resort management experience Strong all-round understanding of hospitality operations Demonstrated leadership and team development skills Solid financial and labour legislation knowledge Comfortable living and working in a remote costal location

Minimum Requirements Previous experience in hospitality, lodge, or luxury guest lodge management Minimum 23 years experience in a similar assistant management role Excellent guest relations and hosting skills Strong administration and organisational abilities Experience with reservations systems and OTA platforms advantageous Knowledge of food and beverage operations Housekeeping management experience advantageous Maintenance knowledge and problem-solving abilities beneficial Valid drivers licence essential PDP and guiding qualifications advantageous Computer literate with knowledge of Microsoft Office Ability to work under pressure and manage staff effectively Excellent communication and interpersonal skills Well-presented, professional, and guest-focused Willingness to work weekends, public holidays, and flexible hospitality hours Passion for conservation, hospitality, and guest experiences Package Live-in accommodation provided Meals while on duty Uniform provided where applicable Salary Market related Work cycle to be discussed during interview process

This Assistant Management Couple role offers the chance to step into a dynamic hospitality environment, supporting senior leadership while ensuring seamless guest experiences and smooth daily operations. With responsibilities spanning front-of-house hosting, guiding, and back-of-house coordination, the position is ideal for a versatile couple eager to grow into management while contributing to the lodges high standards of service and team culture. Core Criteria: Previous lodge or hospitality experience (front office, guiding, or management support) Strong interpersonal and communication skills Ability to work collaboratively as a couple, sharing responsibilities flexibly Guest-centric approach with attention to detail Administrative competence (reservations, reporting, stock control) Relevant qualifications (hospitality, guiding, or related fields) preferred Willingness to live on-site in a remote lodge environment Candidate Responsibilities: Assist with daily lodge operations and guest services Support senior management in staff supervision and training Oversee housekeeping, maintenance, and food & beverage coordination Manage reservations, check-ins, and guest communications Conduct guided activities or host guests, depending on skill sets Ensure smooth logistics and operational flow across departments Uphold lodge standards of service, safety, and sustainability

Position 1: Field Guide & General Maintenance (Partner 1) Key Responsibilities Field Guiding & Guest Experience – Conduct guided game drives and nature walks (where qualified) – Interpret wildlife, ecology, and conservation to guests – Ensure guest safety during activities – Create memorable, personalised guest experiences Reserve & Lodge Maintenance – General maintenance of property infrastructure, vehicles, and equipment – Basic plumbing, electrical, and mechanical tasks – Maintain reserve roads, signage, and outdoor areas – Assist with reserve management where required Operational Support – Guest and staff transfers and logistics – Support lodge operations during busy periods – Work closely with management to ensure smooth daily operations Requirements – Valid FGASA qualification (minimum Level 1 preferred) – PDP and valid drivers licence – Practical maintenance skills (hands-on and solutions-driven) – Strong communication and guest-facing skills – Physically fit and able to work flexible hours – Previous lodge or reserve experience essential Position 2: Reservations, Administration & Management Assistant (Partner 2) Key Responsibilities Reservations & Guest Communication – Manage reservations, enquiries, and confirmations – Handle booking systems, rates, and availability – Communicate with guests before, during, and after their stay – Liaise with agents and tour operators – Hosting of guests from time to time Administration & Office Management – General lodge administration and filing – Assist with invoicing, payments, and financial admin – Prepare reports for management – Maintain guest records and operational documentation Management Support – Assist management with daily operations – Coordinate staff schedules and logistics – Support guest check-ins, check-outs, and special requests – Ensure brand standards and guest expectations are upheld Requirements – Previous reservations and hospitality administration experience – Nightsbridge or similar booking platform experience essential – Strong computer literacy (email, booking systems, Excel/Google Workspace) – Excellent written and verbal communication skills – Highly organised, detail-oriented, and professional – Ability to work independently and handle pressure – Luxury hospitality experience preferred Couple Requirements – Proven experience working together in a lodge or hospitality environment – Strong teamwork and communication skills – Professional, guest-focused, and adaptable – Dedicated and looking for long term placement – Willingness to live on-site in a semi remote environment – Willingness to work longer and irregular hours – Valid South African work permits (if applicable) – Position suited to a couple without dependents