Key Responsibilities ICT Operations & User Support – Deliver reliable day-to-day ICT support – Manage incidents, service requests, and escalations – Support production-critical environments Infrastructure & Systems Management: – Administer physical and virtual server infrastructure – Manage VMware environments and SAN storage Network & Connectivity Management: – Administer firewalls, routers, switches, and wireless networks – Manage WAN connectivity and failover – Maintain secure network segmentation Microsoft 365 & Cloud Services: – Administer Exchange Online, SharePoint, OneDrive, Teams – Manage Azure Active Directory and Power BI User, Access & Identity Management: – Manage AD and Azure AD user lifecycles – Execute onboarding and offboarding Security, Backup & Disaster Recovery: – Manage endpoint protection and backups (Veeam) – Perform restore testing and DR planning ICT Projects & Continuous Improvement: – Deliver infrastructure and system upgrades – Coordinate UAT and rollouts Internal Application Development & Support: – Develop and support Node.js, Express, EJS applications – SQL Server backend support – File uploads, cookies, env configs, HTTP calls, spreadsheet handling Vendor, Licence & Asset Management: – Manage vendors, licences, renewals, and assets Team Leadership & Governance: – Supervise ICT team members – Promote standards, documentation, and governance Qualifications & Experience Minimum Experience: – 8 years systems administration experience – Proven ICT team leadership – Extensive Microsoft Windows domain experience – Hybrid cloud and on-prem environments – Linux experience advantageous Minimum Qualifications: – BSc Information Technology / IT Management or related OR – MCSE / Windows Server Hybrid Administrator Associate (or equivalent) – AZ-900 Azure Fundamentals – SC-900 Security, Compliance & Identity Fundamentals – MTCNA MikroTik Certified Network Associate – Other relevant Microsoft or networking certifications Professional Attributes – Strong leadership and accountability – Excellent troubleshooting and documentation skills – Ability to operate in high-availability environments

ICT Administrator / ICT Supervisor required for a company based in the Greater Amathole Area The ICT Administrator is responsible for the end-to-end management, security, support, and continuous improvement of the organisation’s ICT environment. This includes infrastructure, networks, systems, cloud services, internal business applications, user support, vendor management, and ICT project delivery. Minimum Experience 8 years systems administration experience Proven ICT team leadership Extensive Microsoft Windows domain experience Hybrid cloud and on-prem environments Linux experience advantageous Minimum Qualifications BSc Information Technology / IT Management or related OR MCSE / Windows Server Hybrid Administrator Associate (or equivalent) AZ-900 Azure Fundamentals SC-900 Security, Compliance & Identity Fundamentals MTCNA MikroTik Certified Network Associate Other relevant Microsoft or networking certification ICT Administrator / ICT Supervisor – Job Specification Key Responsibilities ICT Operations & End-User Support Provide reliable day-to-day ICT support across the organisation Manage incidents, service requests, troubleshooting, and escalations efficiently Ensure stability and support of production-critical business environments Infrastructure & Systems Administration Administer and maintain physical and virtual server environments Manage VMware infrastructure and SAN storage platforms Ensure high system availability, resilience, and operational continuity Network & Connectivity Management Configure, manage, and support firewalls, routers, switches, and wireless infrastructure Maintain WAN connectivity, redundancy, and failover solutions Implement and uphold secure network segmentation and connectivity standards Microsoft 365 & Cloud Services Administer Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams Manage Azure Active Directory and support cloud-based reporting and analytics platforms such as Power BI User, Access & Identity Management Manage Active Directory and Azure AD user accounts and access lifecycles Facilitate secure onboarding, offboarding, and access control processes Security, Backup & Disaster Recovery Administer endpoint protection, backup solutions, and recovery processes including Veeam Conduct restore testing and support disaster recovery and business continuity planning ICT Projects & Continuous Improvement Deliver infrastructure improvements, upgrades, and system enhancements Coordinate user acceptance testing (UAT), deployments, and rollout activities Identify opportunities to improve operational efficiency and system performance Internal Application Development & Support Develop, maintain, and support internal applications using Node.js, Express, and EJS Support SQL Server databases and backend integrations Manage application functionality including file uploads, cookies, environment configurations, HTTP integrations, and spreadsheet processing Vendor, Licence & Asset Management Manage ICT vendors, software licensing, renewals, warranties, and ICT assets Maintain accurate asset registers and ensure compliance with licensing requirements Team Leadership & ICT Governance Supervise and support ICT team members where applicable Promote best practices, technical standards, documentation, and governance across the ICT environment Contribute to a culture of accountability, continuous improvement, and operational excellence Note: Please ensure that you attach a certified copy of your ID and Qualification to be considered for this position. Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.