Senior Operations Manager
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Well known gentlemans lounge in Cape Town looking for a Senior Operations Manager. Requirements: Previous experience in a senior front-of-house or operations role within upmarket establishments Strong leadership and team mentoring skills Exceptional guest relations and communication abilities Proven track record in delivering service in high-end hospitality settings Flexible, hands-on approach Key Responsibilities: Oversee and manage all front-of-house operations, ensuring smooth daily functioning and guest satisfaction Attention to detail Mentor and provide guidance to teams, fostering a culture of service excellence Support the General Manager Monitor and improve guest feedback to maintain consistent quality delivery Oversee stock control, logistics, and cost management to maintain operational efficiency Note that this is night shifts only Package: Salary: Negotiable, dependent on experience
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