Requirements: Valid drivers license and own reliable vehicle (mandatory) Willingness to travel extensively to client sites Strong administrative and organizational skills Excellent communication skills Ability to work under pressure and meet deadlines Basic understanding of labour laws (training will be provided) Duties: 1. Client Relationship & Service Delivery Act as the primary point of [contact details removed] company and assigned clients. Attend client sites regularly to: Assess staffing requirements Resolve operational issues Ensure service delivery standards are met Respond promptly to client requests for additional staff or replacements. Maintain professional communication and ensure all client interactions are: Documented Confirmed via email Properly recorded for liability protection 2. Talent Pool & Workforce Planning Build, maintain, and continuously update a ready-to-deploy talent pool. Ensure availability of backup staff for all positions. Anticipate client needs and ensure staffing continuity at all times. Replace non-performing or absent staff immediately. 3. Recruitment & Selection Post job advertisements across relevant platforms. Source, shortlist, and screen candidates. Conduct first-level interviews. Coordinate and schedule second interviews with clients. Accompany candidates to client sites where required. Ensure successful onboarding or provide immediate replacements if unsuccessful. 4. Employee Onboarding & Administration 5. Contract Management & Legal Compliance 6. Timekeeping, Payroll & Invoicing Process Collect and verify employee timesheets from client sites. Ensure accuracy of hours worked in coordination with clients. Capture timesheets correctly and submit to Office Manager. Confirm payroll data is processed accurately before finalization. Ensure smooth handover to Accounts Department for client invoicing. Distribute payslips to employees timeously. 7. Employee Relations & Support Handle all employee queries, including: Pay discrepancies Work-related concerns Resolve payroll issues efficiently. Assist employees with: Loan applications and declines Provident fund queries Maintain strong communication with all placed employees. 8. Site Supervision & Workforce Management Conduct regular site visits using own vehicle (fuel reimbursed as per company policy). Monitor: Employee performance Attendance and punctuality Compliance with client standards Ensure all employees are performing duties correctly. 9. Absenteeism & Attendance Management Monitor attendance daily. On a quarterly basis: Obtain biometric attendance reports from clients Identify absenteeism trends Issue warnings to employees breaching attendance policies. Maintain proper disciplinary records. 10. Disciplinary Management Handle all disciplinary matters, including: Verbal warnings Written warnings Escalations Ensure disciplinary procedures follow company policy and labour legislation. Maintain full documentation for all disciplinary actions. 11. Reporting & Documentation Maintain accurate records of: Client interactions Employee performance Disciplinary actions Payroll and attendance Submit regular reports to management. Escalate unresolved issues to the Branch Manager or Director. 12. Communication & Escalation Seek guidance from management when uncertain. Ensure no critical decision is made without proper authorization when required.