Menu Close

Johannesburg: Business Analyst (Remote) posted by Datafin

Business Analyst (Remote)

Posted on 2025-03-29

Employer Datafin
Salary 0
Category It Computer
Location Gauteng  /  Johannesburg

Job Summary

Business Analyst (Remote)IT – Analyst, Data Management
Durban – KwaZulu Natal – South Africa, Johannesburg – Gauteng – South Africa, Cape Town – Western Cape – South Africa, Remote

ENVIRONMENT:
Our client is an expanding international startup consultancy specializing in custom implementations of their Platform software for digital transformation across financial institutions and multinational organizations. They seek an Intermediate Business Analyst to join their Business Analysis team. This role involves supporting the design and technical development of customized solutions, focusing on understanding client needs, addressing usability concerns, and documenting detailed use cases for developers. The position requires collaboration with internal teams, including Customer Service and Technical Development, to enhance overall customer satisfaction. Occasional travel may be necessary. Responsibilities also include preparing SLA reports, handling customer queries and minor requests, and drafting Statements of Work for SLA customers.
DUTIES:
  • Under the direction of a supervisor, perform research and requirements gathering, process analysis.
  • investigation of existing functionality; gap analysis; participation in design of new functionality.
  • ensure functionality/products satisfy the client requirements.
  • Participate in project walkthroughs: business requirements gathering, design walkthrough, functional
  • test plans and implementation sessions.
  • Prepare details use case descriptions for the development team to implants the solutions key
  • functionality
  • Perform product testing to ensure product quality is maintained.
  • Contribute to the implementation of new products and communicate effectively between internal
  • and external stakeholders to ensure product satisfaction is maintained.
  • Provide user training
  • Build and maintain strong, long-lasting client relationships
  • Ensure the timely and successful delivery of their solutions according to customer needs and
  • objectives
  • Prepare SLA or other reports required on client account status
  • Provide first line support to SLA clients
  • Collaborate with development team to create Statements of Work, where required
  • Assist with challenging client requests or issue escalations as needed
  • Find ways to increase quality of customer service
REQUIREMENTS:
Background experience:
  • Worked in a performance improvement environment for a minimum of 5 years.
  • Written product reference documents or use case descriptions for technical teams.
  • Track record of designing process improvements with technology solutions required.
  • Can be versatile and can thrive in innovative situations.
ATTRIBUTES:
  • Excellent communicator
  • Attention to detail
  • Able to facilitate client meetings
  • Able to create high quality work products
  • Able to conduct detailed analysis using relevant tools
  • Excellent problem-solving skills
  • Able to deal in a fast pace and high-pressure environment
  • Understands the underlying data requirements to operate digital processes
  • Experience of developing business cases
UX and UI experience desirable but not essential
Apply for this Job

Business Analyst (Remote) position available in Gauteng, Johannesburg. This job position was posted by Datafin. The job has been posted as a premium ad on 2025-03-29 at 16:10:44 in the It Computer category

Click Go Apply to apply online!

View Job  Centurion: Mechanical Engineer (Manufacturing) posted by AtripleA recruitment & temps

You might also like these jobs in the same area.

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Germiston: Business Analyst – Urgent posted by The Individual Touch CC

The Business Manager/Business Analyst with Personal Assistant (PA) duties will provide high-level business support to the Group Managing Director (MD) and Chief Financial Officer (CFO) while also performing analytical and strategic functions to optimize th


View Job
Business Analyst – Urgent

Johannesburg: It Business Analyst

Additional Requirements: We are looking for someone who has all the generic skills required of a Business Analyst Relevant degree or Qualification Excellent excel skills are required for creating and maintain test packs and test scenarios 2 - 5 years demon


View Job
It Business Analyst

Johannesburg: Jde Business Analyst

Qualification Tertiary qualification in BSc Computer Science, Statistics or Informatics Requirements 5 Years advanced ERP support or better applications support, fault finding and diagnostics. JDE relevant commercial and operations experience will be a dis


View Job
Jde Business Analyst

Cape Town City Centre: Business Analyst

Key Responsibilities: Collaborate with clients to identify opportunities for improvement in business operations and processes. Gather, analyze, and document business requirements through tools such as Business Requirements Documents (BRD), process analysis


View Job
Business Analyst

Johannesburg: Fmcg Business Analyst Â?? Johannesburg

REQUIREMENTS Relevant degree with Business analysis, Strategic planning and Demand planning exp Advanced Excel (macro, programming), PowerPoint, multi-dimensional tools (ESSBASE, EOS, Microsoft database type) are necessary Min 3 to 5 years experience in bu


View Job
Fmcg Business Analyst Â?? Johannesburg

Cape Town City Centre: Fmcg Business Analyst Â?? Cape Town

REQUIREMENTS Relevant degree with Business analysis, Strategic planning and Demand planning exp Advanced Excel (macro, programming), PowerPoint, multi-dimensional tools (ESSBASE, EOS, Microsoft database type) are necessary Min 3 to 5 years experience in bu


View Job
Fmcg Business Analyst Â?? Cape Town

Pretoria: Senior Business Analyst

Job Purpose: Lead production vision and strategy, to increase division profitability by driving product success by designing efficient and scalable systems and products and ensuring on-time and on-budget delivery thereof. The Senior Business Analyst takes


View Job
Senior Business Analyst

South Africa: Business Analyst

JOB DESCRIPTION INFORMATION: Job Title: Business Analyst Employment Type: 2 Year Fixed Term Contract Work Model: Fully Remote JOB CONTEXT: We are seeking a highly skilled Technical Business Analyst to join our team. The ideal candidate will have a strong b

View Job  Gauteng: Customer Service Agent posted by Marvel Placement Consultant

View Job
Business Analyst

Centurion: Business Analyst

Responsibilities: Lead IT-related projects by formulating meticulous project plans, monitoring progress, preserving the project charter, and conducting comprehensive pre- and post-project analyses. Manage the User Acceptance Testing process to ensure the a


View Job
Business Analyst

Centurion: Business Analyst

Key Responsibilities: Work closely with stakeholders to gather and translate business needs into functional specifications. Lead IT-related projects, develop project plans, track progress, and conduct pre- and post-project analyses. Deliver insightful repo


View Job
Business Analyst

Centurion: Business Analyst Practice Lead

The primary objective of this role is to assume leadership in the Business Analyst Practice. The Business Analysts Practice is a recent addition and the successful candidate is expected to collaborate closely with a team of Business Analysts to strengthen


View Job
Business Analyst Practice Lead

Johannesburg: Business Analyst (Card Experience)

JOB DESCRIPTION: Job Title: Business Analyst Employment Type: 6 Months Hybrid Employment Contract, (Renewable) JOB PURPOSE: The Business Analyst facilitates business and cross�competency teams to understand, analyze and document relevant business functio


View Job
Business Analyst (Card Experience)

South Africa: Business Analyst – Cape Town (Hybrid) – Up To R960k Per Annum

Ready to turn data into game-changing decisions? This industry leaderrecognized as one of South Africas top employers in 2024is on the lookout for a Business Analyst who thrives on solving complex challenges and driving digital innovation. With over 50 yea


View Job
Business Analyst – Cape Town (Hybrid) – Up To R960k Per Annum

Sandton: Technical Business Analyst

The Business Data Analyst will be responsible for establishing a structured and rigorous approach to data collection, documentation and logical modelling within the Operational Data Platform (ODP). The focus will be on capturing and validating data sources


View Job
Technical Business Analyst

Cape Town City Centre: Business Systems Analyst

Job description: You will be working as part of an IT delivery team responsible for the development, configuration and support of various IT business systems. If you have a passion for the more technical side of business analysis with a strong focus on sys


View Job
Business Systems Analyst

Johannesburg: Business Intelligence Analyst

You`ll be responsible for: Crafting and executing client campaigns to gather data and insights. Analysing project data to uncover trends and opportunities. Presenting data-driven insights to clients in a clear and actionable format. This role requires both


View Job
Business Intelligence Analyst

Stellenbosch: Senior Business Analyst

Minimum requirements for the role: Must have a relevant degree in IT, Business, Mathematics, BSc, or a related field; advanced degree is preferred Must have higher Grade mathematics in matric, with an average no lower than 70% Minimum 10-12 years experienc

View Job  Johannesburg City: Forklift / Machine Operator posted by NMN TRADING

View Job
Senior Business Analyst

Centurion: Senior Business Intelligence Analyst

Role Purpose: Our client is seeking a dynamic and experienced Senior Business Intelligence (BI) Analyst to join their team. The successful candidate will be instrumental in translating business needs into actionable insights, helping to drive strategic dec


View Job
Senior Business Intelligence Analyst

Johannesburg: Business Analyst

My well-established client in the IT industry is seeking a Business Analyst who is confident, analytical, and a strong communicator , with the ability to work effectively in teams. The successful candidate will be responsible for conducting JAD sessions, d


View Job
Business Analyst

Cape Town City Centre: Senior Business Intelligence Business Analyst (Biba)

PBT Group has an opportunity for a Business Intelligence Business Analyst (BIBA). A BI Business Analyst or BIBA has a crucially important role to play, in bridging any gaps between business and IT, to understand how data-driven changes to process, products


View Job
Senior Business Intelligence Business Analyst (Biba)

Cape Town City Centre: Business Analyst – Client Services Model

The Business Analyst will be responsible for analysing, designing, and optimising client service delivery models. The successful candidate will work closely with stakeholders, including operational teams, IT, and compliance, to enhance business processes,


View Job
Business Analyst – Client Services Model

Cape Town City Centre: Business Analyst (Johannesburg)

Strategize like Ethan Hunt: Identify and exploit improvement opportunities in business operations and processes Crack the Code: Gather, document, and validate client requirements with expert precision (BRDs, User Stories, Gap Analysis you name it) Stakehol


View Job
Business Analyst (Johannesburg)

Midrand: Business Analyst (Projects)

As Business Analyst, you will be a crucial member of the team, driving data-driven insights and actionable recommendations. Duties will include, but are not limited to the following: Collaborate with clients to understand their business needs and objective


View Job
Business Analyst (Projects)

Johannesburg: Junior Business Analyst

The primary responsibility of this role will be to provide finance and business operations support, training and testing for various ERP systems. Duties will include, but are not limited to the following: Identify, gather and validate business, finance and


View Job
Junior Business Analyst

Johannesburg: Business Development Analyst

The successful candidate will play a key role in collecting, analyzing, and interpreting sales and market data while supporting key account management initiatives. This role is ideal for someone with 3-5 years of experience in business intelligence, sales


View Job
Business Development Analyst

Error making API request.
Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in Johannesburg

More Jobs in Your Area