Centurion: Business Analyst Practice Lead

About the Role

The Centurion: Business Analyst Practice Lead is a key leadership position that will assume responsibility for strengthening and refining the Business Analysts Practice within our organization. The successful candidate will collaborate closely with a team of Business Analysts to drive growth and improvement in this function, ensuring alignment with business objectives and project management processes.

Key Responsibilities

• Defining methodologies, techniques, and tools for Business Analysts (BAs) to gather, document, and analyse business requirements
• Establishing standards and best practices for performing business analysis
• Facilitating workshops, collecting, and documenting business requirements
• Analyzing data, processes, and systems to identify areas for improvement or optimization
• Encouraging collaboration and effective communication among BAs, other departments, stakeholders, and project teams through regular meetings and knowledge sharing
• Providing templates and guidelines for documenting requirements, process flows, use cases, and other relevant business analysis artifacts
• Ensuring alignment with project management processes and timelines, helping to define and prioritize requirements for projects
• Overseeing daily operations of the service desk, including resource management, prioritization, and adherence to service level agreements (SLAs)
• Managing and overseeing requirements gathering, analysis, documentation, and implementation activities
• Facilitating workshops for requirements gathering and analysis to ensure alignment with business objectives
• Developing user stories and related documentation to eliminate potential for miscommunication, misinterpretation, or misunderstanding

Requirements

• BCom / BSc degree or equivalent qualification
• Minimum of 5 years’ Business Analysis experience in the financial services industry (preferable Short-term insurance)
• Minimum of 2 years Team Leadership experience
• 5 years experience of Microsoft technologies (Windows, SharePoint, MS-365, MS-Teams, Power Apps, etc.)
• Integration knowledge (API design, integration between on-premises and cloud and multiple service provider platforms)
• Knowledge of Infrastructure concepts such as virtualisation, VPN, Cloud etc

Qualifications

No specific qualifications mentioned.

Salary & Benefits

Salary information not specified in the original job description.