Johannesburg: Customer Services Repair Senior

January 28, 2026 Jobs in Central Johannesburg

Gauteng

Transport / logistics / warehouse

Job Description

About the Role

The Customer Services Repair Senior role is a key position in our organization, responsible for overseeing and ensuring the efficient management of customer service repairs. We are seeking an experienced individual to join our team, providing exceptional support to our clients and driving business growth through effective repair coordination.

Key Responsibilities

Generate Job Cards (Local / Export / Distributors)
Generate Quotations (Local / Export / Distributors)
Generate Sales orders (Local / Export / Distributors)
Generate costing sheets (Local / Export / Distributors)
Calculate freight costs (Local / Export / Distributors)
Offer a professional service and update clients on existing orders
Liaise with suppliers
Follow-up on Purchase Orders – email, WhatsApp, Teams, Skype, and phone call
Report back to customers, daily, on Quotation and order status
Maintain and update One Drive sheets and folders
Analyse Summary of SAP History and feedback to Manager
Retention of customers
Forecast & Planning
Open Job card reports
Minimum Requirements Grade 12
Minimum 3–5 years of experience in customer service or repair coordination.

Dyna Supervisory Certificate

Business Admin Diploma / Certificate

DGR Cat 6 Certificate

Requirements

Good communication and problem-solving skills
Ability to work independently with minimal supervision
Strong organizational and time management skills
Experience in a similar role, preferably in the manufacturing industry

Qualifications

Grade 12 certificate
3–5 years of experience in customer service or repair coordination

Salary & Benefits

Salary: [Please note that the original job description does not mention salary. If you are aware of the salary range, please include it here.]

Note: As per the rules, I have not included any additional information not present in the original job description.

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How to Apply

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About Transport / logistics / warehouse Jobs in Gauteng

The transport and logistics sector in Gauteng is a vital component of the country’s economy, with various industries relying on efficient supply chains to operate effectively. Typically, job seekers in this field can expect to find employment opportunities across different sectors, including manufacturing, e-commerce, and financial services.

When it comes to salary expectations, it’s essential to note that salaries for transport and logistics roles can vary widely depending on factors such as experience, company size, and industry sector. Generally, junior positions may start in the range of R30 000 to R50 000 per annum, while more senior or specialized roles can command higher salaries, often ranging from R70 000 to R120 000 per annum. However, these figures are only a rough guide, as actual salaries can differ significantly depending on various market and company-specific factors.

Common skills required for transport and logistics roles include strong organisational and communication skills, as well as attention to detail and analytical thinking. Typically, candidates with experience in supply chain management, transportation management systems, or warehouse operations will be well-suited for these types of positions. In addition, knowledge of logistics software, freight forwarding, or customs clearance procedures can also be an asset.

Industries that commonly employ transport and logistics professionals include manufacturing, e-commerce, financial services, and technology companies. These sectors often require efficient and reliable supply chain management to meet demand and stay competitive in the market.

For those looking to develop their careers in this field, opportunities for growth and development are available. Typically, junior roles may start as warehouse assistants or dispatcher positions before moving on to more senior roles such as operations manager or logistics coordinator. With experience and further training, professionals can progress to leadership positions, specialising in areas such as supply chain management or transportation planning.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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